• Senior Test / QA Analyst

    TD Bank (New York, NY)
    …and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery + Leads work streams by acting as ... managing correspondence, information and all matters of confidentiality + Analyzes service delivery issues and conduct internal/external research projects and/or… more
    TD Bank (06/06/25)
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  • Coordinator, Staff & Curriculum Development…

    Erie 1 BOCES (West Seneca, NY)
    …teaching to enhance student learning and increase student achievement 3. Service Delivery + Works collaboratively with coordinators to create administrative ... 4. Internal and External Communication + Promotes the division's vision for good customer service + Develops appropriate channels of communication (that may cut… more
    Erie 1 BOCES (08/02/25)
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  • Advanced Agile Coach

    MTA (New York, NY)
    …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is ... to adopt and sustain Agile practices, from strategy to delivery . Agile Coaches focus on fostering a culture of...feedback. + Expert in active listening, attention to detail, customer service , prioritization, and problem-solving skills. +… more
    MTA (05/31/25)
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  • Director, Sponsored Products Detail Page…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of millions of customers? Do you love to innovate at the intersection of customer experience, deep learning , and high-scale machine- learning systems? If so,… more
    Amazon (06/02/25)
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  • Sr. Mgr Tech Del/Partner Mgmt - KYC Engineering

    TD Bank (New York, NY)
    …audit compliance. ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and ... employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners,...at every opportunity + Leads, coaches and models quality service delivery at every interaction + Supports… more
    TD Bank (08/12/25)
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  • Sr. Manager - Services Presales

    SHI (Albany, NY)
    …success managers, and cloud adoption specialists to ensure a unified approach to service delivery and client engagement. + Provide thought leadership and ... the services department operations to ensure efficient and high-quality service delivery . + Develop and implement strategic.... + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. +… more
    SHI (08/14/25)
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  • AI Onboarding Transformation Lead (Remote)

    Broadridge Financial Solutions (Albany, NY)
    …support to global onboarding resources, ensuring consistency, efficiency, and high-quality delivery . You will play a pivotal role in accelerating the transformation ... of onboarding through AI, including the integration of machine learning , predictive analytics, natural language processing, and intelligent automation into core… more
    Broadridge Financial Solutions (08/13/25)
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  • TDS Operations Analyst III - FI Operations: MBS…

    TD Bank (New York, NY)
    …and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery + Leads work streams by acting as ... managing correspondence, information and all matters of confidentiality + Analyzes service delivery issues and conduct internal/external research projects and/or… more
    TD Bank (06/28/25)
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  • Principal Global Program Manager - CCaaS

    Sprinklr (NY)
    …passionate internal consultants, solutions designers, analytics experts, as well as sales and service delivery leaders to make it happen. **About the Role:** We ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
    Sprinklr (08/10/25)
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  • Director, Applied Science, Prime Video…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... includes personalized recommendations, search, marketing, and the advanced machine learning technology and infrastructure that underpins these experiences. Our… more
    Amazon (06/13/25)
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