- Highmark Health (Harrisburg, PA)
- …and developing engineering teams specializing in software engineering, machine learning engineering, and infrastructure engineering. In this pivotal role, you ... will manage teams responsible for the full spectrum of AI service development. From building scalable AI-integrated products and innovative machine learning … more
- Sprinklr (PA)
- …support the design and deployment of our Global Top accounts program and the delivery of customer engagements within our Americas sales theater. **This will be ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- ThermoFisher Scientific (Allentown, PA)
- …that align with our business objectives. You will cultivate strong customer relationships, proactively engage with clients, and expertly resolve customer ... improvement, ensuring our services consistently meet and exceed industry standards and customer expectations. **A day in the Life:** + Trusted partner and advisor… more
- The Cigna Group (Philadelphia, PA)
- …Strong critical thinking, influencing, and teamwork abilities. + Goal-oriented with exceptional customer service standards. + Able to manage multiple priorities ... team operations, setting goals, and developing staff. **Areas of exposure include:** + Customer & Client Service Operations + Provider Solutions + Strategy &… more
- CBRE (Reading, PA)
- …preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, and extra works. *Ensure optimum ... all operational needs for a $7m+ maintenance revenue, single customer account within GWS Local. An Account Director is...operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction.… more
- University of Pennsylvania (Philadelphia, PA)
- …and responsive customer service and continuous advances in service delivery . Job Description Job Responsibilities + Coordinate, evaluate, and ... interactions with library users. + Design and implement methods for assessing service delivery and patron satisfaction, using data to inform improvements.… more
- SHI (Harrisburg, PA)
- …the solution sales cycle, qualify opportunities, and ensure successful solution delivery . + Identify customer needs and requirements, recommend appropriate ... will assist in leading and supporting the development and delivery of a diverse range of continuous threat and...threat and exposure management consulting, penetration testing, and operational service programs to a portfolio of our clients. The… more
- SAP (Newtown Square, PA)
- **Requisition ID: 432926** **Work Area: Customer Service and Support** **Expected Travel: 0 - 30%** **Career Status: Professional** **Employment Type: Regular ... customer business goals and build the engagement and service plan for projects along our standard journey and... delivery of outcome of assigned projects and delivery tasks. Resolves critical customer situations, production… more
- Casella Waste Systems Inc. (Tamaqua, PA)
- …determines route actions and assuring route completion\.Handles incoming calls and emails from customer service and sales department and manages requests for all ... pick\-up or delivery on any container movement within the area\.Initiates communication...and driver locations\. Handles incoming calls and emails from customer service and sales department and manages… more
- Walgreens (Warminster, PA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered,...as a shift lead, pharmacy technician, designated hitter, or customer service associate. + Prefer to have… more