- Highmark Health (Richmond, VA)
- …and developing engineering teams specializing in software engineering, machine learning engineering, and infrastructure engineering. In this pivotal role, you ... will manage teams responsible for the full spectrum of AI service development. From building scalable AI-integrated products and innovative machine learning … more
- Amazon (Arlington, VA)
- … service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- CARMAX (Richmond, VA)
- …analysis, proactive identification and prevention of issues. Define and measure service level objectives (SLO/SLI) and key performance indicators (KPI). Identify ... teams to go for greatness. Enrich company culture, promote continuous learning , champion cross functional collaboration, drive employee engagement and sense of… more
- Sprinklr (VA)
- …support the design and deployment of our Global Top accounts program and the delivery of customer engagements within our Americas sales theater. **Tea** **m ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- HCA Healthcare (Reston, VA)
- …delegates responsibility and effectively utilizes department time, personnel and equipment within the service . + Ensures that customer service standards are ... cognizant of age specific, cultural and physical needs of customer in providing service . + Maintains confidentiality...as required and monitors the suitability of repairs. Ensures delivery and service reports for purchases, equipment… more
- CBRE (Chesapeake, VA)
- …preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, and extra works. *Ensure optimum ... all operational needs for a $7m+ maintenance revenue, single customer account within GWS Local. An Account Director is...operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction.… more
- CACI International (Chantilly, VA)
- …compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions ... measures effectiveness using detailed performance metrics where practical + Champions IT/IM service delivery standards and values across the enterprise +… more
- DMS International (Chesapeake, VA)
- …writing (military manuals) + Demonstrate excellent interpersonal skills, with a commitment to customer service + Must be proactive in identifying and solving ... States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build… more
- SHI (Richmond, VA)
- …the solution sales cycle, qualify opportunities, and ensure successful solution delivery . + Identify customer needs and requirements, recommend appropriate ... will assist in leading and supporting the development and delivery of a diverse range of continuous threat and...threat and exposure management consulting, penetration testing, and operational service programs to a portfolio of our clients. The… more
- L. L. Bean, Inc. (Charlottesville, VA)
- …effectively. + Accountable for cashier execution and efficiency with a focus on service delivery . Health and Safety Requirement: Every employee is responsible ... team talent, supports the store leadership team, and ensures delivery of the legendary LL Bean customer ...wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through… more