- PagerDuty (Albany, NY)
- …Events flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine ... in digital operations management, delivers automatic detection, diagnosis, remediation and learning across digital environments of the world's leading brands. This… more
- MTA (Bronx, NY)
- …requirements Desired Skills + Master's degree, Preferred. + Knowledge of learning theory needs analysis, behavioral objectives, curriculum development and ... of Buses safety programs, performance programs, operating training, and personnel development programs. It is responsible for directing the investigation of modified… more
- Walmart (Greece, NY)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Mount Sinai Health System (New York, NY)
- …data and software development systems along with a strong focus on customer service for researchers. The HPC Senior Administrator is an expert troubleshooter ... computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. To meet...an expert troubleshooter; Must be a team player and customer focused + Experience with job scheduler such as… more
- AIG (New York, NY)
- …be essential to build effective relationships with brokers and to deliver a high standard of customer service as an example for the team to follow. + You will ... discover new potential. We invest in our largest asset, our people, through continuous learning and development , in a culture that celebrates everyone for who… more
- Port Authority of New York and New Jersey (New York, NY)
- …social media, communications, or related fields. + 3+ years working on content development , social media, and/or customer service agent. + Experience ... email campaigns, social media strategy, and stakeholder communications, while also managing customer service workflows through tools like Salesforce. The Manager… more
- Google (New York, NY)
- …Knowledge in IT operations, database systems, networking, IT security, application development , service architecture, cloud-native application development , ... help customers successfully adopt Google Cloud products. You will lead the development of Professional Services, Learning , and Technical Account Manager pitches,… more
- Cengage Group (New York, NY)
- **We believe in the power and joy of learning ** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy ... of learning . We are bonded by our shared purpose -...with cross-functional teams, including engineering, sales, marketing, operations, and customer support, to ensure our Salesforce platform is optimized… more
- University of Rochester (Rochester, NY)
- …between the department and other hospital/professional departments in the areas of customer service and satisfaction. Responsibilities include, but are not ... direction to the Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate and deliver training,… more
- Mount Sinai Health System (New York, NY)
- …a strong ability to respond promptly to issues and deliver timely resolutions. + ** Customer Service Orientation** : Committed to providing exemplary customer ... to identify opportunities for system improvements and user education 3. Provide direct customer service support to physician 4. Serve as a champion for… more