- City of New York (New York, NY)
- …skills. - Establish a master program site unique index for the agency's service delivery locations. - Critically reviews programs prior to implementation to verify ... the group. - Ensure the agency's internal technological processes and customer -facing applications comply with community expectations and applicable laws and… more
- STG International (Plattsburgh, NY)
- …the clinic and relationships of various services. The position is directly linked to customer service and the Service Excellence program initiatives. The ... and patient usage considerations. + Knowledge of the basic concepts of customer service techniques related to age-specific population. + Effective verbal… more
- Anywhere Real Estate (Rochester, NY)
- …resolution; + Ensure service delivery is timely and accurate, meeting all Service Level Objectives ("SLO's") and other metrices; + Oversee talent management ... and development of existing team members; + Set specific customer support standards and objectives for the Business Applications...visibility on how well the support team is meeting service level agreements; (iv) incident and problem… more
- New York State Civil Service (Brooklyn, NY)
- …on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of senior leadership within the Office of ... great deal of independence in alignment with agency and upper- level management strategic direction. Due to the nature of...triage, and escalation of security events. * Respond to customer phone calls and emails in a professional manner.*… more
- Enhanced Protection Services (New York, NY)
- …to a field sales representative. The support provided should improve the quality of customer service , customer retention, and the attainment of sales targets ... the efficient handling of sales orders, as well as customer inquiries and service requests. This position...potential areas where upselling may be possible + Provide expert- level advice to sales representatives, working on more detailed… more
- Capital One (New York, NY)
- …breakers, doers and disruptors, who love to solve real problems and meet real customer needs. As a **Capital One** **iOS Software Engineer** **,** you'll have the ... UX/UI, Quality Engineers, Product Owners/Analysts to deliver high performing quality customer experiences that are engaging, purposeful and powerful in their… more
- Ryder System (Albany, NY)
- …**Job Description** : **Summary** The Employee Services Representative II is responsible for second level triage of transferred calls from Tier 1 OR be the first ... critical thinking skills and able to problem solve while providing superior customer support and HR subject matter expertise. **Essential Functions** + Receive… more
- Capital One (New York, NY)
- …makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about ... the team that is responsible for building Capital One's engine for customer data synchronization. Through leadership and mentorship, you will be ensuring flawless… more
- Carter's/OshKosh (Oceanside, NY)
- …planning, markdown execution, and product placement + Reduce loss through a consistent level of customer service , education, and operational controls ... B'gosh, Skip*Hop, and Little Planet brands. Carter's is the # 1 most-purchased children's clothing brand.* We've become an industry...do:** + Execute workforce management to ensure a genuine customer focus on the sales floor + Welcome customers… more
- Trustco Bank (Albany, NY)
- …opportunity for individuals interested in gaining banking experience and developing their customer service skills. During the high school academic year, there ... + Maintain accurate cash handling procedures + Provide exceptional customer service in a friendly and professional...9:00 am - 6:00 pm Saturday: 9:00 am - 1 :00 pm Sunday: Closed **Transition to Part-Time:** During the… more