- Walgreens (Townsend, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
- Dana-Farber Cancer Institute (Boston, MA)
- …scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff ... at all times in accordance with the DFCI Customer Service Standards. Assigned to work with...procedures and critical thinking skills. + Serves as a liaison for patients including efficient routing of calls per… more
- Baystate Health (Springfield, MA)
- …to satisfy customer requests. Performs responsibilities within established customer service standards **Job Responsibilities:** **1)** Processes all assigned ... & Guest Services Manager, receives and assesses requests from all significant customer constituencies: patients, providers, service areas, and payors. Analyzes … more
- Sodexo (Boston, MA)
- …a culture of innovation, accountability, and inclusion. + **Guest Experience & Service Innovation** + Elevate customer experience standards, ensuring seamless ... you will drive strategic growth, financial performance, and best-in-class service delivery, collaborating with senior leadership, client partners, and… more
- Walgreens (Chelmsford, MA)
- …**Job Responsibilities/Tasks** ** Customer Experience** + Monitors and analyzes the customer service provided by team members. Offers reminders, training, and ... assistance with products and services. + Models and shares customer service best practices with all team...and learning about the pharmacy. **Communications** + Serves as liaison between district, corporate and the store to provide… more
- Clean Harbors (Springfield, MA)
- …on value-added sales activities; Strong collaboration skills; ability to facilitate service team approach to ensure customer satisfaction and follow-through; ... the area's accounts and sell additional products and services. They will handle customer questions on products, services and billing, and perform a variety of… more
- Republic Services (Fall River, MA)
- …with assigned accounts. The Account Executive's function is to serve as the liaison between the corporate offices of top customers, target accounts, and the Republic ... sales agenda at the highest possible levels within the customer 's organizational chart to facilitate the delivery of all...'s organizational chart to facilitate the delivery of all service offerings. The Account Executive will develop a strategic… more
- Aerotek (West Springfield, MA)
- …until candidate is cleared to start _Contractor Onboarding_ + Provide world class customer service in every interaction to ensure a quality candidate experience ... a timely manner _Operational Support Activities_ + Provide outstanding front office customer service (telephone and reception area) + Maintain outstanding levels… more
- Highmark Health (Boston, MA)
- …:** **JOB SUMMARY** MUST BE A US CITIZEN This position serves as a key liaison between Claims Operations, Customer Service , Regulatory Affairs, IT, Legal and ... industry regulatory changes and assess their potential impact on Claims Operations, Customer Service and other operational areas processes and collaborate with… more
- Beth Israel Lahey Health (Boston, MA)
- …of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input ... early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal...ideas, identify issues, obtain information or deliver services. + ** Customer Service :** Ability to provide a high… more