- Tufts Medicine (Boston, MA)
- … to all departments, and is a communication link between patient care, customer service , and the unit. **Job Description** **Minimum Qualifications** **:** 1. ... diploma or equivalent. **Preferred Qualifications** **:** 1. One (1) year of customer service experience in a healthcare or customer facing setting. 2.… more
- Beth Israel Lahey Health (Cambridge, MA)
- …Ability to set goals and determines how to accomplish defined results with some guidelines Customer Service : Ability to provide a high level of customer ... to the care of these patients Acts as a liaison between the patients, families, and caregivers and the...service and staff training to meet customer service standards and expectations for the… more
- Beth Israel Lahey Health (Westwood, MA)
- …coordinate with drug manufacturers, PBMs and dispensing pharmacies. 6. Provides exceptional customer service to internal and external customers; resolves any ... (Monday through Friday), you will serve as the key liaison between neurologists, patients, and pharmacy services-ensuring timely and...may impact the operations of one or more departments. ** Customer Service :** Ability to provide a high… more
- Needham Bank (Needham, MA)
- …to change, ability to multi-task, reliable and highly self-motivated + Superior customer service skills, exceed customers' expectations + Fluent written and ... DUTIES & RESPONSIBILITIES Vendor & Relationship Management + Serve as the primary liaison for leading payments partners. + Monitor SLAs, merchant and service … more
- Beth Israel Lahey Health (Boston, MA)
- …have implications for the management and operations of multiple areas of the organization. 8. Customer Service : Ability to provide a high level of customer ... program workflows and process improvements. (essential) 9. Acts as liaison to the New England Organ Bank (NEOB) representing...service and staff training to meet customer service standards and expectations for the… more
- Beth Israel Lahey Health (Boston, MA)
- …have implications for the management and operations of multiple areas of the organization. 8. Customer Service : Ability to provide a high level of customer ... service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s)… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …registration function + Provide "hands on"/on-the-job training to fully develop registration and customer service skills and maximize potential of staff + Assist ... provide an expert knowledge base + Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure...5 years work experience in a health care or customer service environment SKILLS/ABILITIES: + Strong leadership,… more
- Datavant (Boston, MA)
- …+ Measure and monitor Customer Satisfaction via SBRs and NPS + Act as Liaison /Single point of contact for the customer + Develop account plans and account ... They represent all Ciox products and services, while leading the customer account planning strategy and ensuring assigned customers' needs and expectations… more
- Medtronic (Boston, MA)
- …marketing experience + Experience with market and revenue modeling. + Outstanding customer service skills, both internal and external to the organization. ... The candidate will oversee market research, monitor competitive activity, and identify customer needs, working closely with engineering and clinical teams to develop… more
- Acxiom (Boston, MA)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more