- Beth Israel Lahey Health (Cambridge, MA)
- …and visitors upon entering the unit. Exhibits professional behavior while providing superior customer service to all who require information or assistance. + ... messages and delivers the message in a timely fashion. + Functions as a liaison between the patient care unit and all support services throughout the hospital. +… more
- Beth Israel Lahey Health (Burlington, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participates in departmental and/or interdepartmental quality ... of presentations. Serves as the primary point of contact and liaison for the Director. **Job Description:** Essential Duties & Responsibilities including… more
- Cambridge Health Alliance (Malden, MA)
- …2 years' experience in a healthcare setting preferred with experience in customer service . Experience and knowledge of MassHealth/Medicaid, health Safety Net ... under the Commonwealth of Massachusetts State funded healthcare programs. Acts as a liaison between the health system and the communities to educate patients and… more
- Medtronic (Boston, MA)
- …management expertise, we invite you to lead the charge in ensuring customer satisfaction design integrity, and impeccable quality across each milestone. Join our ... cross-functional resources toward triumphant outcomes. + Serve as the primary liaison for prominent leaders and stakeholders spanning the organization. + Engage… more
- Citizens (Boston, MA)
- …workflow submissions and cases with a high level of confidentiality + Serve as a liaison for the wealth manager teams and the various business units within the firm ... + Strong communication and presentation experience + Excellent client service skills - Professional and Polished + Ability to...Why Work for Us At Citizens, you'll find a customer -centric culture built around helping our customers and giving… more
- Meta (Boston, MA)
- …management, issue resolution, program Key Performance Indicators (KPIs) and Service Level Agreements(SLAs), and complex contract administration. 2. Partner with ... supplier relationship management efforts. 6. Develop and maintain internal ( customer and business partner) and external (Supplier) relationships to...level, and resolved within SLA. 13. Act as a liaison between the business and Legal to drive for… more
- Athena Health Care Systems (Marlborough, MA)
- …pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire ... documentation, in accordance with state and federal regulations. + Act as a liaison between facility and all community groups and agencies. + Assists in… more
- HNTB (Boston, MA)
- …passionate about the aviation industry and are keen to significantly improve customer experience through innovation and design. This position will support business ... Contracting Approach (SCA). + Serves as the primary client liaison and manages the project team to deliver the...for performance and compensation reviews. + Partners with Client Service Leaders and pursuit champions to assist with business… more
- Bristol Myers Squibb (Devens, MA)
- …methodologies. + Knowledge in Agile software development, Service -oriented architectures, Continuous integration/continuous delivery (CI/CD). **Key ... key performance indicators impacting their efficiencies and improving overall customer experience. Defined both long-term strategies and short-term/immediate resource… more
- Dialysis Clinic, Inc. (Jamaica Plain, MA)
- …+ Desire to collaborate with care teams + Ability to problem solve + Customer service mindset in communicating with patients, team members and partner hospital ... + Serve as primary dialysis contact for nephrologists and hospital staff and liaison to outpatient dialysis center + Adhere to DCI and hospital policies and… more