- Assured Environments (New York, NY)
- …& Education : 2-5 years applicable work experience, preferably in call center and customer service roles High school diploma required College degree preferred We ... as the liaison between clients and technicians Receiving and processing service orders via e-mail, phone, fax, and electronic data interchange. Addressing any … more
- Pearl Interactive Network (Albany, NY)
- …and coordinate staff training on new policies and procedures to ensure customer service agents are well-equipped to provide accurate information. **Seeking ... changes. + Identify and resolve content gaps to ensure customer service representatives (CSRs) have access to...& Coordination with Stakeholders:** + Act as the primary liaison between the COR, SMEs, and contractor management regarding… more
- TD Bank (New York, NY)
- …these programs. ** Customer Accountabilities:** * Understands and supports the Banks Customer Service Strategy. * Considers the impact of advice and decisions ... function within the segment, and to act as a liaison between the business and Operational Risk Management. *...employees, and stakeholders. * Provides the highest level of Customer service when dealing with internal partners,… more
- ArcBest (Syracuse, NY)
- …region's Senior Account Manager, Account Managers, and District Sales Manager to enhance customer service and streamline sales activity. This role focuses on ... hands-on experience and develop essential sales skills, contributing to both customer satisfaction and business growth. Responsibilities * Conduct outbound call and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... In collaboration with Americas sales leadership, you will drive customer outcomes, innovation, and service growth across...expect moderate travel. - Act as a conduit and liaison between customers, service engineering teams and… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... at all times in responding to internal/external customers. Acts as a liaison among the customers, business partners, and plans in a professional, self-directed… more
- Transdev (Hillburn, NY)
- …Operators and provides customer support to the clients. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev is proud ... + Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services. + Manage...route performance and proactively responding to situations that impact customer service . + Other duties as required.… more
- Lowe's (Glenmont, NY)
- ** Customer Service ** Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, ... areas of the store to help deliver the best customer service Receives and directs calls appropriately...and/or by writing and sharing status reports Acts as liaison between Pro and fulfillment departments, ensuring all Pro… more
- Philips (Manhattan, NY)
- …6 years of experience with Master's in areas such as Program Management, Customer Service , Healthcare Operations or equivalent, including all aspects of project ... and mitigates high-level risks. **Your role:** + Serve as the **primary** executive liaison between the customer and Philips, provide executive **oversight** to… more
- MSC Industrial Supply Co. (NY)
- …compliance to approved forecasted revenue thresholds. + Document and clearly communicate customer service level expectations and or shortfalls with field ... $2 million per year. + Responsible to be the liaison between assigned National Accounts customers and MSC. Deliver...the executive level and be an expert in the customer 's business, industry and future trends. + Responsible to… more