- MPR Associates (Alexandria, VA)
- …in their approach to troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows 10 and Office 365. + ... timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve… more
- Amentum (Mclean, VA)
- …a variety of environments, including unexpected and ambiguous situations + Demonstrate strong customer service skills and ensure quality service by ... materials, to include high profile deliveries and rotational "on-call" support . Materials may be small enough to hand-carry or...(eg, security guards and other government officials.) + Proven customer service skills and ability to interact… more
- Amentum (Mclean, VA)
- …in a variety of environments, including unexpected and ambiguous situations. Demonstrate strong customer service skills and ensure quality service by ... as well as other ad hoc warehouse tasks in support of the Sponsor's mission. They are expected to...to maintain accurate records + Demonstrated good interpersonal and customer service skills; ability to interact effectively… more
- Quality Technology Services, LLC (Ashburn, VA)
- …capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor **TOTAL REWARDS** This role ... analyze and perform problem resolution with an emphasis on customer satisfaction is a must. Successful candidate will possess...include support for telecommuters) and limited server support + Provide helpdesk service to end-users,… more
- Koniag Government Services (Vienna, VA)
- …an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our government customer in Vienna, Virginia. The ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the … more
- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...technology that enables continuous access to data securely. In support of this mission,FDIC established ServiceNow as an enterprise… more
- Koniag Government Services (Chantilly, VA)
- …Services company, is seeking a ServiceNow Support IT Subject Matter Specialist to support PAC and our government customer . This is a remote opportunity. This ... Service Portal, Knowledge Base, Management, and Reporting + Support the Service Catalog implementation and operational...website, please get in touch with Heaven Wood via e- mail at [email protected] or by calling ### to request… more
- Vontier (Richmond, VA)
- …Function in an On Call capacity for customers requesting support . Provide phone service reply to e- mail for service questions by performing the following ... duties may be assigned. + Manages electrical testing, mechanical testing, field service , repairs retrofits problem solving. + Operates independently on site and in… more
- William C Brown Inc (Springfield, VA)
- …VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user ... Desktop Support ) to join our team to support our intelligence customer activities in Springfield,...(VDI) Support Services Home Directory and Profile Support Services E- mail Support Services… more
- Xerox (Ashland, VA)
- …professional demeanor under stress * Possess strong interpersonal skills * Posses strong customer service skills * Possess strong phone skills * Provide updates ... Field Tech Support and Break-Fix **General Information** Press space or...to identify, rectify and communicate effectively any issues the customer may have regardless of technical nature as it… more