- Cardinal Health (Albany, NY)
- …life-changing therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are ... service and long-term retention of customers. **Responsibilities** The Supervisor, Customer Service Management leads program staff performing actions… more
- Capgemini (New York, NY)
- … lifecycle management . This role requires deep expertise in ServiceNow Customer Service Management (CSM), SOM modules, and integration capabilities ... **Job Title:** Senior Service Management Consultant - ServiceNow Developer...to streamline business operations and enhance customer satisfaction. **Key Responsibilities** Develop and configure ServiceNow SOM… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …following are required for the role + Bachelor's degree with 3+ years of customer service /account management experienceor an Associate's degree with 5+ ... matters) for inquiries related to claim management , service , and supply chain, ensuring customer satisfaction...management , service , and supply chain, ensuring customer satisfaction with products, services, and features. + Analyze… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- … Customer Service Manager, and peers on all aspects of customer service , account management , marketing support and other administrative projects. ... of call center supervisor and handle escalated member concerns while delivering optimal customer service . Assist with training of current and new employees.… more
- Merck (Albany, NY)
- … Customer Needs Assessments, Customer Relationship Management (CRM), Customer Service Management , Customer Strategy, Health Economics, ... in a technical/scientific field or healthcare environment + Previous sales, account management , consultative, or customer service experience + Experience… more
- Enterprise Mobility (Rochester, NY)
- … Management Training Program. Whether you see yourself in sales, business development, customer service , retail management , or operations, as a manager in ... Must have a minimum of six months experience in sales, customer service , management or leadership (examples include athletics, organizations/clubs,… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- Enterprise Mobility (Buffalo, NY)
- …2027. + Must have a minimum of three months experience in sales, customer service , management or leadership (examples include athletics, organizations/clubs, ... **Overview** If you're looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a… more
- Enterprise Mobility (Rochester, NY)
- …+ Assist members with questions and concerns to minimize counter visits + Communicate customer service issues to management + Ensure that hangtag information ... member for their business + Provide upgraded vehicles on request + Perform other customer service related duties as determined by management to ensure our … more
- Dollar Tree (Richmond Hill, NY)
- …pulling, and repetitive lifting, with or without reasonable accommodation + Excellent customer service and relationship management skills are required ... and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting… more