- Oracle (Albany, NY)
- … customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue ... **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an...CIOs. * Prior experience with Oracle Health products and service offerings preferred. * Strong project management … more
- Lumen (Albany, NY)
- …Engagement Advocate is a key member of a Sales team, who is responsible for customer life cycle management and retention. As a primary interface with both ... internal and external customers, the Customer Engagement Advocate II service and skills...understanding how Lumen's products meet their goals. + Project Management of the activities of multiple Lumen departments such… more
- Pioneer Bank (Albany, NY)
- … Care Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service . The Customer Care Specialist will provide ... record of all calls and/or interactions in Salesforce, a customer relationship management system. + Navigates multiple...required. + Minimum of 6 months of Retail and/or Customer Service experience required. + Working knowledge… more
- Bloomberg (New York, NY)
- …joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life ... you have two critical focus areas: to provide excellent customer service to a broad range of...broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software… more
- ASM Global (Buffalo, NY)
- …of customer and client service with demonstrated initiative, leadership, and management skills. + Customer service oriented with the ability to ... and COGS and ensure operations stay within budgeted guidelines. + Provide quality service and excellent products while maintaining positive customer and client… more
- Oracle (Albany, NY)
- **Job Description** **What You Will Do:** + Participate in a training to develop customer management skills and capabilities. + Engage in learning activities and ... to areas of the business that are foundational to customer success and service , + Work with...team of TAM professionals to collaborate and build foundational customer management skills in a team setting,… more
- City of New York (New York, NY)
- …(HR), Procurement, Grants Management , Fiscal Management , Facilities, Data Management , Reporting, Customer Service , and Compliance. Position Summary: ... AND THOSE THAT ARE REACHABLE ON THE ADMINISTRATIVE CONTRACT SPECIALIST CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Center for Population… more
- Capgemini (New York, NY)
- …strategic thinking, relationship management , team leadership, and subject matter depth in customer service and service operations. In this role you will ... 8 years of experience in management consulting, transformation delivery, or enterprise service strategy roles. . Deep expertise in customer service ,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer ...governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more