- Pioneer Bank (Albany, NY)
- … Care Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service . The Customer Care Specialist will provide ... record of all calls and/or interactions in Salesforce, a customer relationship management system. + Navigates multiple...required. + Minimum of 6 months of Retail and/or Customer Service experience required. + Working knowledge… more
- Suburban Propane (Syracuse, NY)
- …our Customers' Expectations. This position is accountable for leading a team of Customer Service Representatives engaged in handling calls of a customer ... Provide support to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by… more
- Coinbase (Albany, NY)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * Manage ... management , decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter… more
- Enterprise Mobility (Albany, NY)
- …opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions ... professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental...to assess condition of rental upon return + Notify Management of any known customer problems +… more
- Coinbase (Albany, NY)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert… more
- Truecare Homecare Agency (Brooklyn, NY)
- …appropriate logs or reports according to company standards + Provide superior customer service through phone/fax management skills, computer documentation ... Overview: True Care is a licensed Home Care Agency providing outstanding homecare service in the New York Metropolitan area. Our passionate dedication to our clients… more
- New York State Civil Service (Long Island City, NY)
- …which includes use of office software (eg, email, word processing), provision of customer service , business writing, and management of an office.** ... of salary, including:* Holiday & Paid Time Off* Public Service Loan Forgiveness (PSLF)* Pension from New York State...of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more
- The Hertz Corporation (Albany, NY)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... Participates in the recruiting process, as required + Provides management with various updates and indicators as requested +...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality… more
- Danaher Corporation (Port Washington, NY)
- …for driving a culture of exceeding customer expectations by delivering exceptional customer service and accelerating Pall hardware placements and service ... swiftly resolving high-pressure product performance and technical escalations to enhance customer loyalty. Financial Management & Strategic Growth + Own… more