- Oracle (Albany, NY)
- …business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service ... of a full, cloud-based ERP suite, including financials, inventory management , HR, professional services automation, and omnichannel commerce modules, NetSuite… more
- Oracle (Albany, NY)
- …business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service ... As the leading cloud business system, NetSuite includes financials, inventory management , HR, professional services automation, commerce, and more. Tens of thousands… more
- Cardinal Health (New York, NY)
- …design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...software, preferred + Experience with EMR / EHR, pharmacy management software, and/or healthcare billing software, preferred + Ability… more
- Capital One (Albany, NY)
- Senior Associate, Product Management : Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One… more
- Capital One (Albany, NY)
- … Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service access to relevant security, ... Senior Manager, Customer Trust & Field Security Specialist - Capital...programs. + 3+ years experience with Third Party Risk Management programs. + Strong business acumen and the ability… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Wolters Kluwer (Albany, NY)
- …account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ... Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement… more
- Justworks (New York, NY)
- …, relationship management , customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance industries ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- ServiceNow, Inc. (New York, NY)
- …or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries ... Tech, TMT, & System Integrators(SI) Major Area committed to Service Now for life and have the ability to...operational skills + Proven track record working with Product Management to deliver customer functionality - in… more
- Wolters Kluwer (White Plains, NY)
- …of products/services. + Advanced CRM: More proficient use of CRM tools for streamlined customer management . + Customer Focus: Deepened empathy and focus on ... experience + Strongly preferred minimum of two year of business-to-business (B2B) client/ customer service experience; preferably consultative customer … more