- CenterLight Health System (Ridgewood, NY)
- …Excellent communication and interpersonal skills are required. + Customer Service oriented with strong clinical management skills. Language: Bilingual skills ... clinical management /electronic record system. + Completes all assessments, notes, service plans, and other documentation timely (within 48 hours). + Works with… more
- FlexStaff (New York, NY)
- …skills Excellent communication and interpersonal skills are required. Customer Service oriented with strong clinical management skills. The salary range ... assessment. Documents all interactions and outcomes in the designated clinical management /electronic record system. Completes all assessments, notes, service … more
- Datavant (Albany, NY)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....As such, we need an experienced account and/or relationship management individual who can drive success for our customers.… more
- University of Rochester (Brighton, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) ... other iOS devices, handheld devices and other peripheral devices required + Exceptional customer service skills required + Strong communication skills required +… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (New York, NY)
- …with the CRM team to develop the analytics roadmap and direction for customer related projects, to deliver self- service solutions, insights, and models to ... service solutions for senior business stakeholders informing emerging customer trends * Use analytical insights to help increase... data Basic Qualifications - * 5-7 years in customer insights, marketing research or strategic management … more
- Justworks (New York, NY)
- …, relationship management , customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance industries ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Lumen (Albany, NY)
- …revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer ... profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... improvement. - Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Design and monitor customer … more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more