- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports… more
- Capgemini (Houston, TX)
- …and NJ near NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas ... _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Solution Architect - Customer Service Management_ **Location:** _TX-Dallas_ **Requisition ID:**… more
- PulteGroup (Coppell, TX)
- …+ Bachelor's degree preferred + Minimum 5 years of experience in insurance servicing or customer service management as an appointed agent for major carriers ... 3 days per week in office. JOB SUMMARY:The Insurance Customer Service Manager will report to the...May occasionally lift and/or move up to 25 pounds. MANAGEMENT RESPONSIBILITIES:- With Direct Reports- Ensures appropriate staffing to… more
- Capgemini (Houston, TX)
- … lifecycle management . This role requires deep expertise in ServiceNow Customer Service Management (CSM), SOM modules, and integration capabilities ... **Job Title:** Senior Service Management Consultant - ServiceNow Developer...to streamline business operations and enhance customer satisfaction. **Key Responsibilities** Develop and configure ServiceNow SOM… more
- ServiceNow, Inc. (Addison, TX)
- …or must achieve within the first 60 days) + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist - Field ... configurations vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap… more
- Texas Health Resources (Arlington, TX)
- …out sourcing and services offerings, pricing and delivery structures. (Required) **Skills** Customer service management , project management , ... customer interactions in the ITS ticketing system. . Demonstrate exceptional customer service by seeking opportunities to give educational feedback while… more
- Caterpillar, Inc. (Irving, TX)
- …to establish and maintain healthy working relationships with clients, vendors, and peers. + ** Customer Service Management :** Knowledge of customer ... IT Service Level Agreements with internal and external customers. + **IT Service Management (ITSM):** Knowledge of Information Technology (IT) service ;… more
- Family Dollar (Euless, TX)
- …standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required ... We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer . Duties include, but are not limited… more
- Enterprise Mobility (Abilene, TX)
- … Management Training Program. Whether you see yourself in sales, business development, customer service , retail management , or operations, as a manager in ... Degree required. + Must have a minimum of six months experience in sales, customer service , management or leadership. + Must have a valid driver's license in… more
- Bank of America (Fort Worth, TX)
- …levels of the department's system, and financial controls **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + ... of proficiency with computers and current technology + 1+ years of customer /client service experience, including experience handling difficult client situations… more