- Mass Markets (Killeen, TX)
- …Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management (ARM), ... partner in the industry. We are actively seeking experienced Customer Service Representatives to support both inbound...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Brink's (Coppell, TX)
- …Brink's customer -first values. Key Responsibilities . Program & Project Management . Lead end-to-end project planning, execution, and delivery for CX initiatives ... transformation, customer journeys, measuring success, AI pilots, and Shared service strategies. . Develop and maintain project plans, timelines, and risk… more
- Brink's (Austin, TX)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...and de-escalate any situation + Report and escalate unresolved customer concerns to management + Handle all… more
- Pedernales Electric Cooperative (Canyon Lake, TX)
- …information + Knowledge of principles and processes for providing customer service + Knowledge of business and management principles including strategic ... developers + Supervise the work of office, administrative or customer service employees to ensure adherence to...disputes + Implement corporate and departmental policies, procedures and service standards in conjunction with management +… more
- Teleperformance USA (Brownsville, TX)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... based on-site at our Brownsville, Texas location.** **Your Responsibilities** **As a Customer Service Representative, your main responsibility is to find… more
- Compass Group, North America (Dallas, TX)
- …certification. + Valid TABC or state-approved Alcohol / Liquor certification. + Excellent customer service , organization, and time management . + Ability to ... to the head table, **Levy** leverages unbridled creativity, custom strategies, impeccable service , and true love for great food to create unforgettable experiences.… more
- Amrize (Houston, TX)
- …COC are created, and in order, for shipping of aerospace products + Communicates with Customer Service team and plant management on any shipping delays or ... with all duties + Able to effectively perform time management + Basic math skills + Basic computer skills...citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic… more
- SAP (Houston, TX)
- …Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management (BTM)** - ... this role at this time.** The SAP Academy for Customer Success is a global development program designed for...your growth. CSM focus areas: **SAP Finance & Spend Management (F&S)** - Knowledge in key areas such as… more
- SHI (Austin, TX)
- … Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal ... for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic...SHI Austin, TX office location as determined by SHI management . Role Description + Managing the customer … more
- Amazon (Austin, TX)
- … / owners on behalf of our customers. * Identify areas for product/ service enhancements that will improve the end- customer experience and provide recommendations ... * Provide regular business reviews to leadership, highlighting the product/ service roadmap and progress. * Adopt a customer...address both stated and unstated needs. * Lead portfolio management for assigned product/ service with a focus… more