- Palo Alto Networks (Plano, TX)
- …provide regular feedback on performance with respect to agreed upon goals + Customer Escalation Management , triage, prioritize issues, negotiate customer ... support delivery manager. You will be responsible for enabling customer success with our award-winning network security products. In...support, with at least 3 years experience in a management OR lead role in a TAC environment +… more
- United Site Services (Mansfield, TX)
- …communication within the region + Work with various departments to resolve customer service & delivery issues. Work with Operations Managers at ... experience leading a diverse team to accomplish results + Customer Service + Team Building + Organization...Service + Team Building + Organization + Time Management + Communications + Decision Making and Problem Solving… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- American Express Global Business Travel (Austin, TX)
- …3+ years of vendor management experience with a strong focus on customer service delivery and performance oversight + Proven experience driving performance ... is accountable for driving outstanding performance across 3-5 outsourced customer service centers, with a sharp focus...service quality improvement + BPO relationship and contract management + Critical communication & customer influence… more
- Woodforest National Bank (The Woodlands, TX)
- …incentive opportunities across multiple operational thresholds. * Provides timely and accurate customer service support such as processing service requests ... * Outstanding listening and communications skills, both written and verbal. * Customer service orientation with effective problem-solving abilities. * Ability to… more
- Kalkomey Enterprises, LLC (TX)
- …diploma or equivalent; Bachelor's degree is a plus. + Previous experience in customer service or support roles. + Strong communication skills, both written ... and verbal. + Excellent problem-solving and critical-thinking abilities. + Proficiency in customer service software and CRM tools. + Ability to work in a… more
- CARMAX (Denton, TX)
- …you succeed, too. **What you will do - Essential Responsibilities** + Provide exceptional customer service by guiding customers every step of the way, from sale ... lbs. **Education and/or Experience** + High School Diploma, or equivalent + Sales and customer service experience, in an area such as retail, preferred + Valid… more
- Omnicell (Dallas, TX)
- …products/services/solution offerings in a technology company. + Strong negotiation, conflict management , and customer service experience; experience acting ... on developing connections with key business executives and stakeholders in assigned customer portfolios. The AM will work towards increasing Omnicell's footprint and… more
- Datavant (Austin, TX)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....As such, we need an experienced account and/or relationship management individual who can drive success for our customers.… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more