- NTT America, Inc. (Sacramento, CA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon Web Services (AWS) is seeking an exceptional Principal Customer Solutions Manager (CSM), for one of the world's largest and most innovative… more
- NVIDIA (Santa Clara, CA)
- We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong ... customer relationships. As a key member of the ...role will drive collaboration with major enterprise customers, cloud service providers, and Tier-1 partners. The ideal candidate will… more
- Intuit (San Diego, CA)
- **Overview** Join Intuit's Customer Success organization as a BSA Group Manager within the highly talented Expert Network BSA team. This role offers end-to-end ... execution. As a "village leader," you will mobilize and rally teams across Customer Success and beyond to deliver new initiatives. Additionally, you will lead and… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Intuit (San Diego, CA)
- **Overview** Join the Intuit Customer Success team as a Group Manager of Customer Success in our Expert Network, leading product support experiences for our ... service experience for our Consumer Platform customers where customer success experiences are at the heart of how...mid-market and accountant customers. + Design solutions that drive customer growth and scale across our service … more
- Intuit (San Diego, CA)
- …around the organization to our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength managing or working with ... innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you...and build our offerings. All aspects of fulfilling the customer strategy and end-to-end service delivery design… more
- Palo Alto Networks (Santa Clara, CA)
- …Career** Palo Alto Networks is looking for an experienced enterprise support delivery manager . You will be responsible for enabling customer success with our ... improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines… more
- Intuit (San Diego, CA)
- **Overview** We are seeking a dynamic and results-driven Product Marketing Manager to join the QuickBooks Customer Success Growth & Retention team. In this role, ... by driving demand for our human and digital help amongst our high value customer cohorts. This position is ideal for someone with extensive experience in SaaS… more
- Intuit (Oakland, CA)
- …management or experience design (ideally with SaaS, Self-Help, or CRM environment) + Customer Service & Support Expert: Demonstrated strength managing or working ... leading in a highly matrixed, cross-functional, and fast-moving environment, developing product/ service experiences, and driving revenue & customer growth +… more