- Lumen (Harrisburg, PA)
- …paid for revenue generating customer support. In addition, the Senior Operations Service Manager is strategic with a focus on overall Operations Service ... as well. The role includes the responsibilities of a Manager of Operations Service Management with the...a successful team which will in turn deliver premiere customer service required to look after our… more
- Piedmont Airlines (Philadelphia, PA)
- …Qualifications:** + Two (2) years of supervisory experience in both Ramp and Customer Service + Working knowledge of Airport Operations Area (AOA) environment ... Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue...reliable leader to join our team as a Unit Manager , Customer Operations in our Ground Handling… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Siemens (Mechanicsburg, PA)
- …a Client Service Manager , ensuring the financial performance of our service agreements and customer satisfaction are critical to our success. You'll be ... to develop trusted-advisor relationships and recommend services and solutions. As a Client Service Manager , you will: Manage assigned service agreement… more
- Philips (Pittsburgh, PA)
- …Basic knowledge of the following, DICOM, HL7, and Clinical workflows + Experience in customer service delivery with a focus on project management, Superb ... The Customer Project Manager is responsible for...customer service skills, including high-level professional demeanor...customer service skills, including high-level professional demeanor and excellent interpersonal… more
- Cleo (Harrisburg, PA)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions… more
- General Motors (Harrisburg, PA)
- …which help build trust with our field partners, dealers and end customers. The Customer Resource Manager has a passion for delivering exceptional customer ... may be eligible for relocation benefits._ **The Role** The Customer Experience Team within Customer Care and...are satisfied with the time to complete their vehicle service visit and that the vehicle was fixed right… more
- SAP (Newtown Square, PA)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them through their business… more
- SHI (Harrisburg, PA)
- … Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services...to discuss progress and coach the team on managing customer interactions for improved service relationships. +… more
- Penske (Reading, PA)
- **Position Summary:** The Manager , Customer Research & Insights serves as an advocate for customer -centric strategy development and decision-making across ... inform enterprise and product-line marketing strategies - not limited to customer segmentation, brand positioning, service experience, new product development.… more