- Kalkomey Enterprises, LLC (Dallas, TX)
- …the customer experience team. Technology and Tools Management + Leverage customer service tools and platforms to monitor performance and drive improvements. ... Customer Experience Senior Manager The Senior...preferred. + 6+ years of progressive leadership experience in Customer Service or Customer Experience,… more
- Safran (Grand Prairie, TX)
- …* Identify opportunities to develop new business with existing and potential Customers. * Customer Service Managers will be required to report on their assigned ... Customer Support Manager **Job details** **General...on the deliverables presented quarterly. * Works with managers, Customer Service Representatives, Field Service … more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job Level:** Band 10...of the business. Ensures that all financial metrics (Pricing, service billing, ROIC A/R etc.) are managed within contract… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... **Job Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job Level:** Band 11...of the business. Ensures that all financial metrics (Pricing, service billing, ROIC A/R etc.) are managed within contract… more
- PennyMac (Carrollton, TX)
- … Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...experience in a Call Center Environment with proven strong customer service skills + Ability to work… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- GardaWorld (Addison, TX)
- … Customer Relationship Management (CRM) software, including Salesforce. + Knowledge of customer service practices. + 3-5 years of experience in client-facing ... Success ManagerJob Description: Lead the Way as a Customer Success Manager ! Are you passionate about...account management, customer service , or direct sales experience in… more
- Enverus (Houston, TX)
- Customer Success Manager - Power and...to promote partnership in evaluating and presenting product / service portfolio expansion with the customer (s) + ... part of creating a brighter, more sustainable tomorrow. The Customer Success Manager will champion the ...the management team when individuals have not delivered expected service levels. Knowing how and who to engage to… more
- NTT America, Inc. (Austin, TX)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as… more