- Publicis Groupe (Chicago, IL)
- …concentrate on guiding strategy across key accounts while delivering industry-leading service , which includes: + Analyzing a variety of data-centric resources to ... and effective connections plan + Mapping complex, multi-stakeholder B2B customer journeys and consumer experience journeys to identify high...of the agency and its partners + An approachable manager with a strong history of team oversight and… more
- Caterpillar, Inc. (Mossville, IL)
- …to provide end-user training + Collaborate with the Digital Customer Support Manager to establish robust IT Service Management processes and solutions + ... Acceptance Testing with process teams and key end-users + Establishes and manages Service Level Agreements and compliance + Sets and manages the annual digital… more
- Publicis Groupe (Chicago, IL)
- …14 years ago around the idea of a "Digital Salesperson" who leads a customer through the entire lifecycle of their automobile ownership journey. Our clients are ... Saatchi, with the retail needs of our Dealerships. The result: an end-to-end customer experience that personifies the quality and integrity of the Toyota brand, and… more
- Comcast (Chicago, IL)
- …seeking a Database Administrator who will report to the Operations DBA Manager to assist in managing databases that support critical line-of-business applications. ... and ensuring seamless coordination of these changes while maintaining a high Service Level Objective (99.99% uptime, etc.) commitment. In addition to the technical… more
- UMB Bank (Springfield, IL)
- …with underwriting assumptions and satisfy any approval conditions. + Provide recurring customer service to existing and prospective clients, which includes ... of the credit packages (as agreed with the relationship manager ) for submission to credit committee for approval (new...with an emphasis on maintaining UMB TUCE (The Unparalleled Customer Experience) at all times. + File all required… more
- Amrize (Chicago, IL)
- …the Regional Procurement Performance and Process management team, and Shared Service Center regarding automation and digital transformation. + Manage Operation and ... LOOKING FOR** **Education:** Bachelor's degree **Field of Study Preferred:** Business, Administration , Supply Chain **Required Work Experience:** + 5+ years of… more
- Brightstar Lottery (IL)
- …+ Highly developed written and verbal communication skills + Strong level of customer service skills and professionalism + Strong estimating, budgeting and ... the world, creating value by adhering to the highest standards of service , integrity, and responsibility. Brightstar has approximately 6,000 employees. For more… more
- Cayuse Holdings (Springfield, IL)
- …services are delivered efficiently, accurately, and with a high standard of customer care. This position performs all duties and responsibilities in accordance with ... certifications and availability. + Track performance metrics and ensure compliance with service standards. + Identify gaps in language coverage and assist in… more
- Health Care Service Corporation (Chicago, IL)
- …delivery feasibility and conflicts with other projects. Setting and managing customer expectations; managing and escalating issues and changes. Responsible for ... in project management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare function + 4 years of… more
- Carle Health (Urbana, IL)
- …the change and growth. Qualifications **Certifications:** + Certified Healthcare Access Manager (CHAM) within 2 years **Education:** + Bachelor's Degree: Healthcare ... access operational model + Ensures high physician, clinical leader and customer satisfaction, organizational efficiency, and strong financial performance + Assures… more
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