- LA Care Health Plan (Los Angeles, CA)
- …Insurance Domain expertise Licenses/Certifications Required Licenses/Certifications Preferred Information Technology Infrastructure Library ( ITIL ) ... Manager , Technology Application Production Support and...will collaborate with Business and various IT teams like Infrastructure , Development and Service Desk to ensure… more
- WSP USA (Los Angeles, CA)
- …operations for the Orange County Transportation Authority's (OCTA) 405Express Lanes Customer Service Center. This role requires an ITIL v4 leader with a ... lead service desk functions to ensure optimal technology performance and customer service ...position reports to the Vice President, Information Technology and works closely with WSP Customer … more
- Hyundai Autoever America (Fountain Valley, CA)
- …of Risk Acceptance Agreements for deprecated configurable items, assets, and services + Customer Service & Communication: Serve as primary management point of ... 10037 - Sr. Manager , IT Service Management Location -...and highly motivated IT professional to oversee our IT Service Management practice. Relying upon ITIL best… more
- NBC Universal (Universal City, CA)
- …organizations, and internal support groups. + 7+ years' experience in IT service delivery, IT operations management, or enterprise technology support; preferably ... a broad spectrum of users and management + Demonstrated customer & consumer-focused approach to service delivery...stakeholders. Desired Certifications: + ITIL v3 Foundation, ITIL v3 Intermediate Service Operations, ITIL… more
- NTT America, Inc. (Sacramento, CA)
- …the effective development of consultants **Position Requirements/Qualifications:** 1. Bachelor's degree in Information Technology or related field of study 1. 8+ ... Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for...Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop… more
- CACI International (El Segundo, CA)
- Regional Manager /Site Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... : CACI is seeking a dynamic and experienced Regional Manager to oversee operations within one of our eight...contact between Regional Site Leads, Regional Operations Lead, across Service Functional Leads, and other Service Providers,… more
- CACI International (El Segundo, CA)
- Regional Site Project / Launch Support Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking a skilled and proactive Site Project /Launch Support Manager to join our team. This role is crucial...of unity and shared success. + Monitor and optimize service performance to consistently meet high standards. + Support… more
- CACI International (El Segundo, CA)
- Regional Site Project Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... CACI is seeking a skilled and proactive Site Project Manager to join our team. This role is crucial...of unity and shared success. + Monitor and optimize service performance to consistently meet high standards. + Support… more
- Northrop Grumman (Redondo Beach, CA)
- …program management teams, the Enterprise Services Program Management Office Team, the Information Technology Organization, and Industrial Security + Assist in ... at the whole cyber landscape of people, processes and technology and the whole security realm of offense, defense,...is seeking a second level (Level 2) Classified Cybersecurity Manager to lead a team of Information … more
- Palo Alto Networks (Santa Clara, CA)
- …Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis ... improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines… more