- AireSpring (Los Angeles, CA)
- …Telecom Deal" and "Top Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support all ... industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best… more
- Verint Systems, Inc. (Sacramento, CA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud...Operations team, you will be a key driver of service reliability and continuous improvement. This role is central… more
- Envista Holdings Corporation (Brea, CA)
- …of Internal Audit. **Job Requirements:** **Requirements:** + Bachelor's degree in Information Technology , Management Information Systems, Computer Science, ... to the Vice President of Internal Audit, the **Senior Manager , IT Audit** holds a pivotal role in overseeing...27001/2, and ISO 62304. + Strong knowledge of corporate information technologies, including IaaS (eg, AWS, Azure infrastructure… more
- Cisco (CA)
- **Senior Manager , Cloud Change** We are seeking a strategic and experienced Senior Manager to lead and evolve our Cloud Change Management function with a primary ... will champion scalable change processes that enable rapid, reliable cloud service delivery and foster collaboration across multiple teams and stakeholders.The ideal… more
- NTT America, Inc. (Sacramento, CA)
- …strongly preferred. + MBA preferred. + 10 + years managing a client services or customer service team in the data center industry with experience managing medium ... belong and thrive. **Your day at NTT DATA** The Manager , Client Success ensures that the Client Success Management...offerings available + Good knowledge and understanding of IT service environment, service operations and ITIL… more
- ServiceNow, Inc. (Santa Clara, CA)
- …calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects. ... stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the...team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way… more
- Under Armour, Inc. (Sacramento, CA)
- …& Omni-channel fulfillment industry trends + Strong consumer-centric focus with proven customer service or client management experience + Proven experience in ... Sr Manager , Omni Channel Solutions **Sr Manager ,...development and maintenance of operational procedures for OMS related technology and infrastructure activities and develops and… more
- ServiceNow, Inc. (San Diego, CA)
- …and manage multiple priorities effectively. + Bachelor's degree in computer science, Information Technology , or related field; ITIL certification strongly ... stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the...on the identification and removal of problems within our customer cloud infrastructure . Senior Problem Managers play… more
- CACI International (Vandenberg AFB, CA)
- …functions to manage cross-functional processes and identify opportunities to improve service performance, supporting the Program Manager in meeting programmatic ... + Empower regions to operate independently while maintaining alignment with customer and corporate strategies and directives. + Monitor and analyze regional… more
- Banc of California (Los Angeles, CA)
- …and support; trouble-shoots and resolves problems; logs issues into the company's information technology case system to ensure events are properly reported ... . + Works with vendors and various outside professional information technology organizations in the maintenance of...3 + years of providing a strong level of customer service in a high-performance environment. +… more