- LGC Group (Gaithersburg, MD)
- …principles and their use in managing and supporting applications, ideally externally facing customer applications. The Service Manager will be responsible ... business objectives and customer needs. + Implement and manage ITIL -based service management processes, including Incident Management, Problem Management,… more
- SAIC (Adelphi, MD)
- …Associate, or equivalent, within 6 months of start date **DESIRED:** + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the...Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program and support… more
- Link Solutions Inc (Adelphi, MD)
- …Associate, or equivalent, within 6 months of start date. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...etc.). + Experience with incident management within the ServiceNow Information Technology Service Management (ITSM)… more
- Zantech (MD)
- …and quality assurance concepts and guidelines for example, AGILE, Information Technology Infrastructure Library ( ITIL ), and Capability Maturity ... focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We are looking...the DoD OIG with a Defense-partner to support OIG Information Technology (IT). The DoD OIG Office… more
- Link Solutions Inc (Adelphi, MD)
- …computing environment certification within 6 months of hire. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + CCIE certification. + Familiarity with… more
- Link Solutions Inc (Adelphi, MD)
- …network configurations and upgrades while minimizing downtime. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + Experience creating and modifying… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …start date. Preferred: + Project Management Certifications (PMP/PMI CE). + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Link Solutions Inc (Adelphi, MD)
- …Associate, or equivalent, within 6 months of start date. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- United Therapeutics (Silver Spring, MD)
- …and document steps taken to resolve issues Preferred Qualifications + Information Technology Infrastructure Library ( ITIL ) + Certifications from any ... sitting atop business owned managed services, Software as a Service [SaaS], Infrastructure as a Service...PowerShell, JAVA, Ruby, Python, PHP, or Pearl + Effective customer service skills with a strong bias… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification. + Project ... Management Professional (PMP) certification. + Experience with the ServiceNow Information Technology Service Management (ITSM) platform. + Proficiency with… more