• Service Desk Manager

    SAIC (Adelphi, MD)
    …Associate, or equivalent, within 6 months of start date **DESIRED:** + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the...Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program and support… more
    SAIC (08/07/25)
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  • Service Desk Request Queue Manager

    Link Solutions Inc (Adelphi, MD)
    …Associate, or equivalent, within 6 months of start date. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...etc.). + Experience with incident management within the ServiceNow Information Technology Service Management (ITSM)… more
    Link Solutions Inc (08/19/25)
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  • Software License Manager

    Link Solutions Inc (Adelphi, MD)
    …network configurations and upgrades while minimizing downtime. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + Experience creating and modifying… more
    Link Solutions Inc (08/19/25)
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  • Enterprise Network Manager

    Link Solutions Inc (Adelphi, MD)
    …computing environment certification within 6 months of hire. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + ... Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform. + CCIE certification. + Familiarity with… more
    Link Solutions Inc (08/19/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Aberdeen Proving Ground, MD)
    …start date. Preferred: + Project Management Certifications (PMP/PMI CE). + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients...and technician issues and will interface with the Program Manager to drive process improvement and service more
    Link Solutions Inc (08/09/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Adelphi, MD)
    …Associate, or equivalent, within 6 months of start date. Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification + A ... Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients...and technician issues and will interface with the Program Manager to drive process improvement and service more
    Link Solutions Inc (08/19/25)
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  • Senior IT Infrastructure Engineer…

    United Therapeutics (Silver Spring, MD)
    …and document steps taken to resolve issues Preferred Qualifications + Information Technology Infrastructure Library ( ITIL ) + Certifications from any ... sitting atop business owned managed services, Software as a Service [SaaS], Infrastructure as a Service...PowerShell, JAVA, Ruby, Python, PHP, or Pearl + Effective customer service skills with a strong bias… more
    United Therapeutics (08/10/25)
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  • Project Management Office Support Specialist

    Link Solutions Inc (Aberdeen Proving Ground, MD)
    …Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Preferred: + Information Technology Infrastructure Library ( ITIL ) v4 certification. + Project ... Management Professional (PMP) certification. + Experience with the ServiceNow Information Technology Service Management (ITSM) platform. + Proficiency with… more
    Link Solutions Inc (08/09/25)
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  • Service Delivery Manager

    NTT America, Inc. (Annapolis, MD)
    …the effective development of consultants **Position Requirements/Qualifications:** 1. Bachelor's degree in Information Technology or related field of study 1. 8+ ... Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for...Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop… more
    NTT America, Inc. (08/26/25)
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  • Customer Facing Technical Manager

    General Dynamics Information Technology (Annapolis Junction, MD)
    …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Relationships,Leadership, Service ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions to complex… more
    General Dynamics Information Technology (08/14/25)
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