- Honeywell (Houston, TX)
- …Manage the escalation process (per Incident Management procedure) + Coordinate with GTAC A360 Manager to obtain information on SR status, etc. + TAC Performance ... automation needs. **As a Sr DCS Project Engineer/A360 Performance Manager ** at Honeywell HPS, you will play a pivotal...of these contracts while maintaining the highest levels of customer satisfaction. In this dynamic role, you will interface… more
- Ensono (Houston, TX)
- …in a leadership or management role. + Bachelor's degree in Computer Science, Information Technology , or related field (or equivalent experience). + Proven ... that reshape how our world runs. As an expert technology adviser and managed service provider with...Manager , Data Center Operations. **What You Will Do:** ** Service Delivery Excellence** + Manage overall delivery & support… more
- PNC (Farmers Branch, TX)
- …as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - ... have an opportunity to contribute to the company's success. As a Site Reliability Manager within PNC's Site Reliability Center (SRC), you will be based in Farmers… more
- Bank of America (Addison, TX)
- …+ Excellent written and verbal skills. + Strong dedication to quality customer service . + Excellent analytical and problem-solving skills. + Exceptional ... responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key...offered a role with Bank of America, your hiring manager will provide you with information on… more
- Texas A&M University System (Canyon, TX)
- …to follow through, multi-task, prioritize, and pay close attention to details. + Strong customer service orientation. Ability to provide excellent customer ... Job Title IT Manager II Agency West Texas A&M University Department...up with faculty, staff, and students to ensure that customer satisfaction exceeds expectations and service delivery… more
- PNC (Dallas, TX)
- …database technologies and practices. * Bachelor's degree in Computer Science, Information Technology , or a related discipline (or equivalent experience). ... contribute to the company's success. As a Site Reliability Manager within PNC's Site Reliability Center (SRC), you will...in all business decisions and able to leverage that information in creating customized customer solutions. +… more
- AireSpring (Dallas, TX)
- …Telecom Deal" and "Top Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support all ... industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in Show," "Best… more
- PNC (Dallas, TX)
- …and have an opportunity to contribute to the company's success. As a Release Manager within PNC's Technology organization, you will be based in Pittsburgh, PA, ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. -10+ year of experience in Technology...in all business decisions and able to leverage that information in creating customized customer solutions. +… more
- Optiv (Fort Worth, TX)
- …concepts. + Experience working with ticketing and knowledge management systems such as Service Now. + Experience with ITIL concepts and practices. + Experience ... remote and can be hired anywhere in the continental US_ The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate… more
- Verint Systems, Inc. (Austin, TX)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud...Operations team, you will be a key driver of service reliability and continuous improvement. This role is central… more