- ManTech (Herndon, VA)
- …in supporting geographically dispersed enterprise operations teams + An Information Technology Infrastructure Library ( ITIL ) v4 certification + ... **ManTech** seeks a motivated, career and customer -oriented ** Service Catalog Manager **...of catalog conducting regular reviews and updates verifying the information + Develop and implement catalog management processes and… more
- Microsoft Corporation (Dulles, VA)
- …Association), Microsoft, Network Certifications, PMP (Project Management Professional), ITIL ( Information Technology Infrastructure Library ), CDCP ... customer experience (including but not limited to availability, safety, security, customer service ). Support escalation of issues to appropriate owner. +… more
- Microsoft Corporation (Boydton, VA)
- …mission-critical 24x7x365 data center environment. + Applicable certifications: Information Technology Infrastructure Library ( ITIL ) Foundation, ... teams. + Review process changes to evaluate impact on service execution and share relevant information about...Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …-Proficiency in technical support and troubleshooting. -Knowledge of Information Technology Infrastructure Library ( ITIL ) processes and ... **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation...of Defense (DoD) policies. -Implement and manage Virtual Desktop Infrastructure (VDI) solution. -Maintain Defense Information Systems… more
- General Dynamics Information Technology (Fairfax, VA)
- …None **Job Family:** Software Development **Skills:** BMC Helix,BMC Remedy, Information Technology Infrastructure Library ( ITIL ) **Certifications:** ... include customer onboarding, ad-hoc requests, sustainment support, and continual service improvement initiatives. + Identify and communicate gaps between out of… more
- V2X (Springfield, VA)
- …certified in the following Information Technology Infrastructure Library ( ITIL ) modules: Service Operation, Operational Support and Analysis, ... Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service ...software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service … more
- M. C. Dean (Chantilly, VA)
- …5+ years Progressive Experience **Technical Skills:** + Understanding of ITIL ( Information Technology Infrastructure Library ) concepts. + Moderate ... TS/SCI w/ Polygraph is REQUIRED** **Education:** + Bachelor's Degree in Engineering, Computer Science, Information Technology (IT) or a related discipline… more
- CACI International (VA)
- Hardware Service Delivery Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... Opportunity:** CACI is seeking a highly experienced and results-oriented ServiceNow Hardware Service Delivery Manager supporting the Department of the Air Force… more
- General Dynamics Information Technology (Newington, VA)
- … Manager Seize your opportunity to make a personal impact as an Operations Manager supporting a dynamic DOD customer . GDIT is your place to make meaningful ... joining our team to manage and control the daily churn of a mission focused customer . HOW A QUALITY ANALYSIS SR MANAGER WILL MAKE AN IMPACT * Manages quality… more
- CACI International (VA)
- …Service Delivery Manager - Software Asset Management (SAM) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... Continental US * * * **The Opportunity:** CACI is seeking a dynamic and experienced Service Delivery Manager - Software Asset Management (SAM) to lead and manage… more