- V2X (Springfield, VA)
- …certified in the following Information Technology Infrastructure Library ( ITIL ) modules: Service Operation, Operational Support and Analysis, ... Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service ...software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service … more
- M. C. Dean (District Of Columbia, DC)
- …7+ years Progressive Experience + Technical Skills: + Understanding of ITIL ( Information Technology Infrastructure Library ) concepts. + Moderate ... **ACTIVE TS/SCI Clearance is REQUIRED.** **Education:** + Bachelor's degree in engineering, Computer Science, Information Technology (IT) or a related discipline… more
- Leidos (Washington, DC)
- …the TO and ensure customer expectations are met or exceeded. The Service Center Manager shall be responsible for improving, optimizing, standardizing, and ... help us do great things. Leidos is seeking qualified Infrastructure Support Manager candidates who will support...with strategic and operational planning, as it pertains to Service Center management. + ITIL intermediate level… more
- United Therapeutics (Silver Spring, MD)
- …and document steps taken to resolve issues Preferred Qualifications + Information Technology Infrastructure Library ( ITIL ) + Certifications from any ... sitting atop business owned managed services, Software as a Service [SaaS], Infrastructure as a Service...PowerShell, JAVA, Ruby, Python, PHP, or Pearl + Effective customer service skills with a strong bias… more
- M. C. Dean (Chantilly, VA)
- …5+ years Progressive Experience **Technical Skills:** + Understanding of ITIL ( Information Technology Infrastructure Library ) concepts. + Moderate ... TS/SCI w/ Polygraph is REQUIRED** **Education:** + Bachelor's Degree in Engineering, Computer Science, Information Technology (IT) or a related discipline… more
- Chenega Corporation (Washington, DC)
- Enterprise Service Manager Washington, DC Join our Talent Network Enterprise Service Manager Washington, DC Are you ready to enhance your skills and ... sector. + ITIL 4 Managing Professional or ITIL 4 Practice Manager certification required. +...the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good… more
- NuAxis Innovations (Washington, DC)
- …years of successful and consecutive commensurate experience in an IT, customer service , service desk management or technology -related field, with the ... the ESD contractor staff. + Work with the federal customer service managers for HQ and the...Professional, or ITIL 4 Strategic Leader, or ITIL v3 Expert Certification - IT Service … more
- General Dynamics Information Technology (Newington, VA)
- … Manager Seize your opportunity to make a personal impact as an Operations Manager supporting a dynamic DOD customer . GDIT is your place to make meaningful ... joining our team to manage and control the daily churn of a mission focused customer . HOW A QUALITY ANALYSIS SR MANAGER WILL MAKE AN IMPACT * Manages quality… more
- Red Gate Group (Washington, DC)
- …Polygraph. + Minimum 10 years of experience in the information technology field, including experience in IT service delivery, governance, and communications. ... strategic planning, program management, policy development, operational design, and technology integration. RGG delivers high-quality, customer -centric solutions… more
- Koniag Government Services (Washington, DC)
- …Management Solutions,** a Koniag Government Services company, is seeking an IT program Manager with a Top-Secret clearance with the ability to obtain a SCI to ... support **KMS** and our government customer in Washington, DC. _This position is for a...Government Services company, is seeking an experienced IT Program Manager to oversee critical national security programs and lead… more