- Travelers Insurance Company (Philadelphia, PA)
- …and disposition of claims, typically of moderate severity or complexity, achieving superior customer service and claim results at the most reasonable cost. ... all policies and procedures, including compliance, regulatory and Bond performance and customer service standards. + Assist Claim Executive/Counsel in the… more
- Devereux Advanced Behavioral Health (Villanova, PA)
- …operations support for referral review/admissions process (response times, acceptance rates, customer service and communication) + Internal support for ... demand and engagement to expand the size, value and diversification of the customer base served while supporting organizational goals. We offer: + **ASCEND - the**… more
- Wolters Kluwer (Harrisburg, PA)
- …Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement ... degree of autonomy. This role requires a solid understanding of client needs and market dynamics, offering a chance to make a substantial impact on our growth.… more
- Comcast (Philadelphia, PA)
- …nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market . Comcast Business has been ... for how you do your job. + Own the customer experience - think and act in ways that...a way of working that brings more employee and customer feedback into the company - by joining huddles,… more
- Comcast (Philadelphia, PA)
- …nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market . Comcast Business has been ... for how you do your job. + Own the customer experience - think and act in ways that...a way of working that brings more employee and customer feedback into the company - by joining huddles,… more
- ITW (Harrisburg, PA)
- …Brooks products to key accounts, which include: customer visits, customer training, quoting, performing on-site service , technical evaluations and performing ... will be a part of the growth initiative. + Maintain competitor and market awareness while keeping internal key Brooks personnel appraised of significant trends or… more
- Wolters Kluwer (Philadelphia, PA)
- …+ Collaborate with cross-functional teams, including the UTD PE new business, Customer Success, and Generalist teams to address client concerns and deliver ... exceptional service . + Identify opportunities for upselling and cross-selling additional...presentation abilities. + Understanding of the healthcare industry and market trends preferred. **TRAVEL:** up to 25% travel to… more
- Cengage Group (Philadelphia, PA)
- …plan that drives the Region's sales success and digital growth + Partner with Customer Success to provide pre-sales support for digital product sales, with a focus ... to ensure complete information flow concerning opportunities, threats, etc. + Gather market and competitive intelligence in the assigned District and share with… more
- Amazon (Spring House, PA)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... and communicate barriers and trends that contribute to the customer and associate experience and support the manager...within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to… more
- GE Vernova (Belle Vernon, PA)
- …policies. Achieve the best contractual conditions while also ensuring internal customer satisfaction. Interprets simple internal and external business challenges and ... of view. + Impacts the team's ability to achieve service , quality and timeliness of objectives. Work is subject...to lead programs / projects. Ability to document, plan, market , and execute programs. Established project management skills. GE… more