- Cleo (Sacramento, CA)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager ** Remote **What You...to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or… more
- SAP (Palo Alto, CA)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al),… more
- Insight Global (Lake Forest, CA)
- Job Description We are looking for a Customer Program Manager (CPM) to assure our customers' success with our clients products and services fostering long-term, ... and operational efficiency using our equipment. The CPM will establish customer satisfaction standards, institute strategic plans, and monitor progress for schedule… more
- Zions Bancorporation (San Diego, CA)
- …Small Business & Middle Market Excellence Awards. We are looking for a seasoned **Branch Service Manager at our San Diego City Heights, CA branch** . This role ... grievances. + May process cash transactions and perform other customer service and sales duties within the...duties as assigned. + This position requires the Branch Service Manager to work on site at… more
- City National Bank (Beverly Hills, CA)
- …solutions to customers/prospects. * Follows-through with plan designed by Relationship Manager for customer , as defined. * Resolves problems, answers ... in customer call program either independently or with Relationship Manager . Prepares call reports for management. * Provides assistance and coverage for… more
- BMO Financial Group (San Francisco, CA)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... customer situations or escalates to the next higher manager for resolution. + Maintains current knowledge of personal...combination of education and experience. + Basic banking or customer service /sales or equivalent experience. + Previous… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... on Seller External Relations is seeking an experienced, entrepreneurial, high-judgment, results-oriented, Customer Success Manager for a dynamic role that will… more
- Palo Alto Networks (Santa Clara, CA)
- …Engineering, Product, and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs + Oversee trend analysis ... improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines… more
- Siemens (Los Angeles, CA)
- …places that improve people's lives. Transform the everyday with us! The Senior Service Operations Manager leads a team responsible for performing service ... Materials (T&M) work to provide on-time delivery and ensure customer expectations and commitments are met. Target revenue achievement...is greater than $50 million annually. As a Senior Service Operations Manager , you will: Oversee the… more
- Aerotek (Simi Valley, CA)
- **HVAC Field Service Manager ** **Job Description** We are seeking an experienced HVAC Field Services Manager to work in residential homes, performing ... mentor and train service technicians to enhance their technical skills and customer service . **Responsibilities** + Assist HVAC service technicians with… more