• Program Engagement Representative - Remote

    Sharecare (Austin, TX)
    …4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... services available to members based on their employer-sponsored health program . Provides assistance to the program team...clerical work as required. The position requires excellent communication, customer service , and sales skills, as well… more
    Sharecare (07/16/25)
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  • Customer Service Manager

    Textron (Houston, TX)
    ** Customer Service Manager \- Houston, TX** Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna ... current and future customers\. Your primary goal as a Customer Service Manager will be... experience Financial Review: Collaborate with Finance to review program coverage and pricing, build and approve preliminary invoices,… more
    Textron (06/09/25)
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  • Call Center Customer Service…

    Mass Markets (Killeen, TX)
    …trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service and sales operations. This role...supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from… more
    Mass Markets (07/10/25)
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  • Customer Success Service…

    AireSpring (Dallas, TX)
    …Show," "Best Telecom Deal" and "Top Channel Program ". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, ... "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service ", "Unified Communications Excellence", "Best in...the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working… more
    AireSpring (06/03/25)
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  • Manager Customer Feedback…

    FREEMAN (Dallas, TX)
    …work experience required + 5+ years experience managing service programs, customer experience initiatives, and/or customer service improvements + ... new technologies to deliver moments that matter. **Summary** The Manager - Customer Feedback Programs operationalizes efficient...+ High attention to detail is essential + Exceptional customer service and organizational skills required +… more
    FREEMAN (06/25/25)
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  • Senior Program Manager , Voice…

    Chewy (Richardson, TX)
    **Opportunity:** Chewy is seeking a **Senior Program Manager , Voice of the Customer ** to lead and drive one of our VoC program verticals. This role is ... responsible for improving the ** customer experience** through strategic partnerships, structured program ...a Customer -First Culture** , ensuring alignment across Customer Service and partner teams. + **Utilize… more
    Chewy (06/28/25)
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  • Technical Program Manager , Amazon Q…

    Amazon (Austin, TX)
    Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role ... Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
    Amazon (07/02/25)
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  • Customer Service Manager…

    American Airlines (Dallas, TX)
    …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, ... knowledge, and network within the company. With our leadership program , you will be able to develop yourself to...while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and … more
    American Airlines (07/16/25)
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  • Senior Manager Product Management, Amazon…

    Amazon (Austin, TX)
    …a customer issue based on VOC, or working out how to scale a pilot customer service program . Basic Qualifications - 12+ years of product or program ... Description This role is the global leader of customer service for Amazon Music, within Digital Devices and Alexa Support (D2AS) the Amazon Customer … more
    Amazon (07/18/25)
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  • Senior Product Manager - Tech, Amazon…

    Amazon (Austin, TX)
    …Amazon's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech ... (CET) Team. The mission of the CET team within Customer Service is to create Earth's best...AI-driven search solutions - 5+ years of product or program management, product marketing, business development, or technology experience… more
    Amazon (06/13/25)
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