- Burlington (Chicago, IL)
- …If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, ... coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and...maintain the accuracy of inventory. + Act as the Manager on Duty (MOD); setting the leadership example for… more
- RKON (Chicago, IL)
- …support across multiple client environments, ensuring uptime, performance, and adherence to service level agreements (SLAs). The Senior NOC Manager will manage ... and request management processes across multiple client environments. + Collaborate with customer success and technical account managers and service delivery… more
- ECP (Chicago, IL)
- …to detail, resourcefulness, and a strong ability to multitask + Superior internal/external customer service and strong collaboration skills + Early adopter of ... in Milwaukee, but we are open to this position being fully remote . + Drive Customer Value: Schedule success check-ins and outreach campaigns to ensure customers… more
- Sharecare (Springfield, IL)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... risk factors. A Health Coach is supervised by an Operations Coach Manager . **Essential Job Functions:** Participating in the following types of telephonic calls:… more
- Option Care Health (Springfield, IL)
- …proposals, models and pricing are accurate and completed in accordance with defined service levels to meet internal and external customer timelines. + Develops ... business reviews for accounts with <250K lives. + Ensures that Manager (s) and Analyst(s) supporting their assigned accounts understand the systems, operational… more
- Zurich NA (Chicago, IL)
- Underwriting Account Service Manager I 126657 Zurich North America is hiring an Underwriting Account Service Manager for our Specialties Construction ... on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports...in process, and to develop appropriate action. + Performs customer service and account management responsibilities, as… more
- Sharecare (Springfield, IL)
- …processes into practice. + Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success ... intervention guidelines. A Disease Management Nurse is supervised by an Operations Manager (OM). All Sharecare clinicians are required to participate in the… more
- Sharecare (Springfield, IL)
- …status of the accounts and escalated issues. AR supervisor must meet customer - service standards; resolve problems; and identify system improvements as needed. ... **Essential Job Functions:** + Ensure timely and accurate processing of all billing and cash posting payments + Ensure timely and accurate cash application and investigate any discrepancies + Manage the AR staff daily operations - assisting with training,… more
- Lumen (Springfield, IL)
- …and operational processes to assist operational and sales teams in setting proper customer expectations based on defined Service Level criteria. Trains and ... performance by highlighting positive performance trends and identifying areas for service improvement opportunities. -Serves as customer advocate, technical… more
- Medtronic (Chicago, IL)
- …We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be ... support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidance + Partners with sales… more
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