- Colgate-Palmolive (Rosemont, IL)
- …strategic plan to ensure Strategic Grocery customers reach maximum volume, profitability and customer service . You'll work with different team leaders and ... future for all. As the **Sr. C** **ustomer Development Manager , Strategic Grocery - hello & Tom's of Maine**...and career growth. The ability to work with a remote team and remote customer … more
- Ford Motor Company (Springfield, IL)
- …customers on existing and new Ford Pro Intelligence products + Demonstrate exceptional customer service by providing consistent, timely and accurate customer ... A successful Customer Success Manager has exceptional communications...ability to resolve conflicts, solve problems and provide exceptional customer service to external and internal stakeholders.… more
- Sharecare (Springfield, IL)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... and performs clerical work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability to build trust… more
- Confluent (Springfield, IL)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a… more
- Teleperformance USA (IL)
- …using proper procedures and efficient and effective practices to provide excellent customer service and support** + **Provide coaching feedback in coordination ... with QA Manager to site management on call monitoring analyses of...QA reports by set deadlines as defined by QA manager ** + **Complete all work assignments within deadlines given**… more
- AbbVie (North Chicago, IL)
- …YouTube, LinkedIn and Tik Tok (https://www.tiktok.com/@abbvie) . Job Description The Manager , Crown Jewel Operations, maintains accountability for a positive ... customer experience and driving value with a strategic mindset...Information Technology and/or Information Security. + Experience managing managed service provider outcomes, including SLA and contractual obligations, working… more
- Nutanix (Chicago, IL)
- …and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for new ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Ryder System (Springfield, IL)
- …critical thinking skills and able to problem solve while providing superior customer support and HR subject matter expertise. **Essential Functions** + Receive ... + Monitor work queues and work independently under the direction of the Manager + Exhibit positive attitude while communicating with all internal and external… more
- Sharecare (Springfield, IL)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... risk factors. A Health Coach is supervised by an Operations Coach Manager . **Essential Job Functions:** Participating in the following types of telephonic calls:… more
- UMB Bank (Springfield, IL)
- …we are meeting federal regulations and guidelines all while still providing exceptional customer service to our clients. The **Branch Quality Control Analyst** ... retail branch. This associate works closely with the Compliance and Oversight Program Manager and reports to the Director of Compliance & Oversight for Consumer… more