- Rocket Software (Albany, NY)
- …BELIEVE in what they're doing!** **Job Description Summary:** This is a full-time remote opportunity located anywhere in the United States. The Senior Customer ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
- Fujifilm (Albany, NY)
- …work on systems within a service area as directed by the Area Service Manager . **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're on a ... up to date on administrative responsibilities such as maintaining customer service orders and internal service...+ Performs other duties as assigned by the Area Service Manager . + Comply with all applicable… more
- Cardinal Health (Albany, NY)
- …make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work ... Mountain, Pacific, and Central time zones within the United States. **What** ** Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales… more
- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...appropriate action to resolve. + Work closely with Integration Service Manager & technicians to help remedy… more
- Medtronic (New York, NY)
- …Affera products. + Participate in special projects as requested by the US Field Service Manager or designee. + Participate in and provide technical training to ... patients first in everything we do. This position is remote to enhance our competitive edge and expand our...equivalent required. + 4 years of technical, clinical field service , technical internship or clinical customer support… more
- CenterWell (Albany, NY)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This role is ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Capgemini (New York, NY)
- …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /...- ServiceNow Business Analyst / ATF Test Lead **Location:** Remote , US **Travel:** 25% **Job description:** Resource must have… more
- GovCIO (Albany, NY)
- …(SLAs) regarding speed to answer, first call resolution, abandonment rate, and customer satisfaction. + Create, update, and track service requests/incidents ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6434/senior- service -desk-administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6434_ **Category** _Administrative… more
- Albany Medical Center (Albany, NY)
- …Service works under the supervision of and reports directly to the Health Service Manager . The primary responsibilities of the HST is coordination and ... the smooth functioning of the unit. The HST utilizes customer service and organizational skills to respond...on-site as the work cannot be done from a remote location. OTHER REQUIREMENTS: All job requirements listed indicate… more
- TEKsystems (Harrison, NY)
- …is entry level and needs at least 1 year of IT support experience and very strong customer service experience! The role is a 6 month contract to hire that sits ... then use this information to propose solutions to the Service Desk Coordinator and Manager . This individual...position is an individual with critical thinking skills, superb customer service skills as well as the… more