- Cardinal Health (Albany, NY)
- …matter expert providing coaching and training to employees in the areas of customer service , case resolution, and database management + Coordinate with training ... team leads while resolving day-to-day problems using defined processes + Build customer relationships, interpret customer needs and assesses their business… more
- Oracle (Albany, NY)
- …US Citizen and be able to pass Public Trust security clearance** **\#LI-JK** **\#LI- REMOTE ** Disclaimer: **Certain US customer or client-facing roles may be ... We are looking for an experienced Senior Interoperability Project Manager that will be accountable for the technical components...of Defense, United States, Veterans Affairs and Indian Health Service . The Federal Consulting team is a group of… more
- DIRECTV (New York, NY)
- …Desks, DSPs, SSPs, publisher networks, and other demand. + Provide high level customer service to DIRECTV clients with effective communication, responses to ... play a big part in that future as well. As a Programmatic Account Manager , you'll play a key role in driving revenue and supporting DIRECTV's programmatic business.… more
- Warner Music Group (New York, NY)
- …staff + Customer focused, with ability to manage & deliver service level expectations + Possess strong problem solving and analytical skills with attention ... others to execute successfully + You're a caring people manager , who prioritizes the coaching and development of your...agreements + Manage team workflow and delivery, meeting department service levels and KPIs + Oversee the use of… more
- NBC Universal (New York, NY)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... our team. These are hybrid roles balancing requirements between remote and on-site working at our NYC and LA...working at our NYC and LA offices. The Senior Manager roles are also expected to travel up to… more
- City National Bank (New York, NY)
- * MANAGER CLIENT SERVICES* East Coast Based (NYC or DE) Required: Hybrid In-Office (4 Days per week) WHAT IS THE OPPORTUNITY? This position leads the client and ... resolve any opportunities that have an impact on the customer experience. WHAT WILL YOU DO? * Oversee client...and procedures. * Responsive - Ensures an exceptional client service experience standard is met. Identifies and escalates exception… more
- Autodesk (Albany, NY)
- …the mission of digital transformation at Autodesk. You'll help us enhance customer experiences, improve digital self- service , and contribute directly to ... to bolster retention, prevent churn, and rescue at-risk customers across the paid customer journey + Lead digital efforts within +/- 90 days of expiration, to… more
- Coinbase (Albany, NY)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... deliver business impact:* Oversee the creation of dashboards, ad-hoc analytics, and self- service tools that empower product teams to make data-driven decisions. *… more
- Carrington (Albany, NY)
- **Come join our amazing team and work remote from home!** The Bankruptcy Manager directs, plans, manages the staff and operations of the Bankruptcy Department to ... to investor requirements. Monitor bankruptcy vendors to ensure adherence to all service level agreements. Conducts all activities in adherence to all applicable… more
- Lumen (Albany, NY)
- …digitally connect the world and shape the future. **The Role** This Sr Product Manager role is responsible for the sales and revenue performance of product portfolio ... key business metrics and drive activities which support continued development of service features. + Effectively project manage key aspects of the end-to-end product… more