- TTEC (Raleigh, NC)
- …interaction as you're the first-line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, as you ... to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience...the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve ... propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured… more
- Anywhere Real Estate (Charlotte, NC)
- …policy on behalf of client as outlined in their specific policies + Provide impeccable customer service to assignee and their family + Coordinate the delivery of ... the development and training of Train new internal personnel **Critical Dimensions:** + Customer Service & administration Skills + High level of proficiency +… more
- TreeHouse Foods, Inc. (NC)
- …world-class supply chain, operational excellence and flexibility, collaborative approaches, and dedicated customer service . Our strategy is to be the leading ... from Home **Job Type:** Field Sales **Job Posting Title:** Manager , Customer and Category Management **About Us**...partners. **_Important Details:_** + The position is full-time and remote or hybrid. + Approximately 20-60% travel to various… more
- Wolters Kluwer (Raleigh, NC)
- …exceptional value to our clients through cutting-edge technology and unparalleled customer service . As a **Field Sales Executive** - **Audit/Migrations** ... in the Audit space. You will report to the Manager , Field Sales Specialty - Tax & Accounting North...Up to 30% annually for conferences, industry events and customer meetings as required \#LI- Remote _Applicants may… more
- Corcentric (NC)
- As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, ... bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you will: +...and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success… more
- Fujifilm (Raleigh, NC)
- …Marketing Team in the on-going development of required educational resources for the customer , sales team, Field Service Team, and internal support personnel. + ... Overview** The purpose of this role is to provide customer support of Fujifilm ES equipment in the Endoscopy...customers. This position reports directly to the Regional Sales Manager or Zone Sales Director and is the primary… more
- Cleo (Raleigh, NC)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately… more
- Conduent (Charlotte, NC)
- …office experience. + Strong mathematical skills to perform audits accurately. + Excellent customer service skills with the ability to collaborate with teams ... noticed and valued every day. **Medical Review Auditor Analyst ( Remote - Charlotte Area)** **Are you a strong, smart,...travel required. You'll report directly to the Sr. Operations Manager . Work Schedule: Monday - Friday, first (1st) shift.… more
- Cengage Group (Raleigh, NC)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as a strategic ... customers and the business. Your work will span the full customer journey-from acquisition to implementation, engagement, and renewal-ensuring every district becomes… more
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