- Capital One (Tallahassee, FL)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Tallahassee, FL)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Kratos Defense & Security Solutions, Inc. (Fort Walton Beach, FL)
- …contractor, we've demonstrated agility and innovation in providing systems to support National Security. At MSI, we prioritize innovation, collaboration, and growth. ... programs and initiatives by leading cross-functional teams and cultivating strong customer relationships. This role spans the full lifecycle-from concept through… more
- Coinbase (Tallahassee, FL)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- PennyMac (Tampa, FL)
- … Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager ...experience in a Call Center Environment with proven strong customer service skills + Ability to work… more
- Wolters Kluwer (Tampa, FL)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support + Manage and nurture relationships with key decision-makers ... the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics,… more
- RELX INC (Boca Raton, FL)
- …point on issues, as the customer advocate + Using teaching skills that support customer onboarding plans + Conducting training with elevated customer ... Job Description Enterprise Customer Success Manager Are you a...driven conversations + Providing customer with high-level service and develops innovative solutions to meet customers' business… more
- Renaissance (Jacksonville, FL)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- NTT America, Inc. (Tallahassee, FL)
- …Senior CSM works closely with enterprise clients to help drive positive outcomes, support service delivery, and contribute to account retention and growth ... Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for… more
- The Hertz Corporation (Tallahassee, FL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more