- Chewy (Hollywood, FL)
- …aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer -impacting trends with ... **Our Opportunity:** Chewy is seeking a **Senior Operations Manager for Core Operations** to lead through complexity with clarity, precision, and accountability.… more
- WTW (Tampa, FL)
- …goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant ... are always the source of our success. The **Performance Manager ** plays a vital role in driving excellence within...experience. **Preferred Qualifications** + Experience in member care or customer service environments. + Previous work in… more
- Chewy (Plantation, FL)
- …**What You'll Need:** + 2+ years of leadership experience in a customer service , fulfillment, or operations environment, preferably in high-volume, multi-channel ... a team of direct reports, ensuring top-tier performance, innovation, and customer happiness across multi-workstream support environments. **What You'll Do:**… more
- Kratos Defense & Security Solutions, Inc. (Fort Walton Beach, FL)
- …contractor, we've demonstrated agility and innovation in providing systems to support National Security. At MSI, we prioritize innovation, collaboration, and growth. ... programs and initiatives by leading cross-functional teams and cultivating strong customer relationships. This role spans the full lifecycle-from concept through… more
- Wolters Kluwer (Tampa, FL)
- …Specialist (** **Project Manager ** ), you will build upon your initial customer service experience to manage more integrated aspects of the customer ... of connecting with colleagues. You will report to the [ Manager , Customer Service Operations], and...+ **Technical Proficiency:** Intermediate proficiency with CRM and other customer support software. + **Analytical Skills** **:**… more
- Brunswick (Edgewater, FL)
- …The Customer Experience Manager role will lead the charge in overseeing customer service as well as the warranty team. They will be collaborative in ... in the customer journey. + Ensure third-party customer service providers are meeting KPIs. +...sharing feedback from field and dealer quality roundtables. + Support issue tracking in partnership with plant and drive… more
- Signet Jewelers (Hialeah, FL)
- …. Monitor Jewelers' production performance daily Qualifications: . Proven ability to drive amazing customer service . Ability to drive performance with a team . ... to artisan in a unique promote-from-within environment. DESIGN & SERVICE CENTER MANAGER Title: Design & ...may also be assigned additional tasks by the District Manager to support the district or partner… more
- Confluent (Tallahassee, FL)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a...with the sales team regarding expansion, upsell, and additional service / support opportunities within accounts + Guide adoption… more
- SHI (Tallahassee, FL)
- … Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support ...**External Qualifications:** + 2+ years working in a direct Customer support role - preferably in a… more
- Sprinklr (FL)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more