- Oracle (Austin, TX)
- …across Account Management, Solution Consulting, Customer Success Delivery (CS), Advanced Customer Support (ACS), Technical Support , and partner teams to ... **Job Description** The Customer Success Manager (CSM) plays a...and collaborating with the sales team as appropriate. + Support Account Management Organization (AMO) in achieving successful renewals… more
- American Airlines (Austin, TX)
- … through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors...respect and dignity + Provides the direction and appropriate support structure using effective resources to enable the team… more
- Humana (Austin, TX)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... Success Agents to deliver on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role in driving customer … more
- SHI (Austin, TX)
- …retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco ... customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers...+ In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service … more
- Capital One (Austin, TX)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Capital One (Austin, TX)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Liberty Utilities (Hawkins, TX)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Paw Paw, IL, US, 61353Willard, MO, US, 65781Branson, MO, US, 65616Reeds, MO, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...and implement process improvements based on data insights. + Support the Manager of Data Analytics and… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …processes. Process Optimization & Continuous Improvement Ability to assess and refine customer service workflows, support operations, and escalation ... Customer Experience Senior Manager The Senior... support . Technology & CRM Management Proficiency in customer service platforms, CRM tools, and analytics… more
- IBM (Austin, TX)
- …and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical ... communication skills Analytical thinking, structured problem-solving techniques Strong positive customer service attitude with sensitivity to client… more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
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