- Umpqua Bank (Los Angeles, CA)
- …the customer based on the information provided. + Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, ... gathers all additional required information in order to complete an error free disclosure to the customer . Analyzes the various mortgage products available to… more
- Umpqua Bank (Irvine, CA)
- …the customer based on the information provided. + Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, ... all additional required information in order to complete an error free disclosure to the customer . You'll analyze the various mortgage products available to… more
- Carrington (Anaheim, CA)
- …+ Knowledge of underwriting guidelines and investor requirements generally in the mortgage industry with ability to learn the Carrington specific policies ... proven decision making and problem solving ability + Excellent customer service , leadership and management skills +...+ Previous experience building Account Executive teams in the mortgage industry required, preferably in a sales… more
- US Bank (Sacramento, CA)
- …and builder trade associations, and maintains a thorough understanding of mortgage industry knowledge and event issues. Establishes collaborative partnerships ... ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.) - Well-developed customer service /relations skills - Strong attention to detail… more
- PennyMac (Moorpark, CA)
- …of 5 years of mortgage experience with contemporary knowledge of mortgage industry and operational practices + Functional understanding of applicable ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...a positive attitude and proves exemplary internal and external customer service and teamwork + Judgment -… more
- PennyMac (Moorpark, CA)
- … industry experience, preferably in loan servicing and in a high paced, customer service oriented operation + Familiarity with the collateral documents files ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...business focused on the production and servicing of US mortgage loans and the management of investments related to… more
- PennyMac (Moorpark, CA)
- …with the organization's core values What You'll Bring + Knowledge of mortgage industry practices, terminology and technology platforms preferred + Knowledge ... of federal and state laws pertaining to the mortgage banking industry + Experience using automated...financial or loan tracking systems preferred + Knowledge of customer service and collection principles a plus… more
- PennyMac (Moorpark, CA)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- TEKsystems (Moorpark, CA)
- … mortgage industry , loan documentation, microsoft office, administrative customer service , loan servicing, mortgage processing, phone etiquette ... and adapt to changes. Experience in title, escrow, or mortgage preferred. Must be able to get certified in...facilitate efficient and effective processes that support business and customer service objectives. Responsibilities may be limited… more
- Wells Fargo (San Diego, CA)
- …outlined in the job expectations below **Required Qualifications:** + 4+ years of customer service experience, or equivalent demonstrated through one or a ... + 3+ years of experience in a licensed financial services position + Customer service focus with experience handling complex transactions across multiple systems… more
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