- TEKsystems (Pasadena, CA)
- …Level Overview: The Customer Experience Specialist I is an entry-level customer service role supporting the Consumer Direct Lending team. This individual ... messages (with consumer consent). + Provide timely and exceptional service for mortgage loan inquiries. + Manage...+ Perform other duties as assigned. cRequired Skills: + Customer service + Data entry + Loan… more
- Umpqua Bank (Walnut Creek, CA)
- …the customer based on the information provided. + Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, ... gathers all additional required information in order to complete an error free disclosure to the customer . Analyzes the various mortgage products available to… more
- Umpqua Bank (Irvine, CA)
- …the customer based on the information provided. + Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, ... all additional required information in order to complete an error free disclosure to the customer . You'll analyze the various mortgage products available to… more
- Carrington (Anaheim, CA)
- …+ Knowledge of underwriting guidelines and investor requirements generally in the mortgage industry with ability to learn the Carrington specific policies ... proven decision making and problem solving ability + Excellent customer service , leadership and management skills +...+ Previous experience building Account Executive teams in the mortgage industry required, preferably in a sales… more
- US Bank (Sacramento, CA)
- …and builder trade associations, and maintains a thorough understanding of mortgage industry knowledge and event issues. Establishes collaborative partnerships ... ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.) - Well-developed customer service /relations skills - Strong attention to detail… more
- PennyMac (Moorpark, CA)
- …of 5 years of mortgage experience with contemporary knowledge of mortgage industry and operational practices + Functional understanding of applicable ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...a positive attitude and proves exemplary internal and external customer service and teamwork + Judgment -… more
- PennyMac (Moorpark, CA)
- … industry experience, preferably in loan servicing and in a high paced, customer service oriented operation + Familiarity with the collateral documents files ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...business focused on the production and servicing of US mortgage loans and the management of investments related to… more
- PennyMac (Moorpark, CA)
- …with the organization's core values What You'll Bring + Knowledge of mortgage industry practices, terminology and technology platforms preferred + Knowledge ... of federal and state laws pertaining to the mortgage banking industry + Experience using automated...financial or loan tracking systems preferred + Knowledge of customer service and collection principles a plus… more
- PennyMac (Moorpark, CA)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- Wells Fargo (Hawthorne, CA)
- …outlined in the job expectations below **Required Qualifications:** + 4+ years of customer service experience, or equivalent demonstrated through one or a ... + 3+ years of experience in a licensed financial services position + Customer service focus with experience handling complex transactions across multiple systems… more