- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... advance applied science best practices, leverage AI to drive customer experience (CX) improvements, and set new ...A typical day for an Applied Scientist in the Customer Service science team involves a combination… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We...implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... The Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We...implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic… more
- BMO Financial Group (San Diego, CA)
- …+ Communicates goals, plans, and assignments to achieve financial and customer service goals. + Leads the implementation of new programs, products and ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...+ Conducts cold calls to prospective customers to develop new customer relationships. + Develops and maintains… more
- Scholastic (Walnut Creek, CA)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... **Job Description:** New Business Sales Consultant - Work from Home...retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and… more
- Amazon (Irvine, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Luna Prime Gaming, we are building an industry-leading gaming service where players come to discover, play, buy and...Product and Business Development teams to build and scale new marketing channels. You will be customer -obsessed… more
- Banc of California (Indian Wells, CA)
- …+ Supports the Bank's philosophy of Building Excellence and provides excellent customer service . + Serves a dual-purpose role fulfilling responsibilities of ... offers a broad range of loan and deposit products and services, with full- service branches throughout California and Denver, Colorado, as well as full-stack payment… more
- Palo Alto Networks (Santa Clara, CA)
- …. Your work will directly influence both our **Product** and **Global Customer Service (GCS)** organizations. Leveraging deep expertise in product **licensing, ... vision and transformation across key domains-including **Entitlement & Consumption Management, New Product Introduction, Licensing & Provisioning, and Customer … more
- LiveRamp (San Francisco, CA)
- …in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity ... to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships,...a regular basis and maintain strong relationships in sales, service product, and operations to ensure client needs are… more
- Brink's (Sacramento, CA)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...Learning on the Fly - Learns quickly when facing new problems; open to change; analyzes both successes and… more