- Brink's (Austin, TX)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...Learning on the Fly - Learns quickly when facing new problems; open to change; analyzes both successes and… more
- SHI (Austin, TX)
- … Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal ... need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft business… more
- JB Hunt Transport (Farmers Branch, TX)
- **Job Title:** Customer Experience Representative II- ICS **Department:** Customer Service & Contact Center Operations **Country:** United States of America ... + High School Diploma/GED. + With 2-3 years of Customer Service or Sales experience OR Bachelor's...ideas through various mediums. + Ability to adjust to new or changing assignments and processes. + Ability to… more
- ServiceNow, Inc. (Addison, TX)
- …configurations vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap ... (providing options with pros, cons and risks) in a customer service environment, while providing thought leadership...and maintain certifications + Ability to adapt and learn new features and capabilities + Proven team player and… more
- Amazon (Austin, TX)
- …system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new technologies by developing and delivering associate ... at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. *… more
- SAP (Allen, TX)
- …from. **SAP Customer Experience (CX) -** **Knowledge** **of e-commerce, sales, customer service , and marketing processes.** **Who You'll Become** The Account ... + SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service , and marketing processes. + SAP Business Transformation Management (BTM)… more
- Toyota (Plano, TX)
- …customers. Supervisors maintain delinquency, repossession, and loss ratios at or below Customer Service Center objectives, and will provide direct customer ... to Customer Assistance Specialists dealing with more complex or difficult customer transactions, providing direct customer service on elevated, typically… more
- Confluent (Austin, TX)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Amazon (Austin, TX)
- …enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. * Aggregate themes ... The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The Senior … more
- MD Anderson Cancer Center (Houston, TX)
- …new patients. This includes but is not limited to: providing excellent customer service to patients and providers, communicating with referral sources, ... scheduling and registering new patients, verifying insurance information, securing authorizations, and advising...with department-wide change initiatives. *The ideal candidate will have customer service experience, including call center or… more