- Justworks (New York, NY)
- …possible, but no simpler." Qualifications + 6+ years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS ... Customer Support Specialist, Payments New York,... Customer Support Specialist, Payments New York, New York Apply Who...ground by enabling them to focus on running their business . We solve HR issues. We're data-driven and never… more
- Amazon (New York, NY)
- … health dashboards and proactively address potential risks or adoption barriers to customer business value realization. - Drive customer advocacy through ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Sprinklr (NY)
- …challenges, rollout new modules, or guide strategic expansion. + Run business reviews tailored to executive audiences, combining KPIs, platform telemetry, and ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- PNC (New York, NY)
- …team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer ... Banking organization, you will be based in either New York, New Jersey, Maryland, or Pennsylvania....Description** + Manages and directs a team to achieve business results and customer experience goals. May… more
- New York State Civil Service (Albany, NY)
- …of complex tasks related to the assigned service line.*Consistently provide quality customer service to all Business Service Center customers ... wide range of professional duties within the Support Services Customer Support unit of the Business Services...development of the BSC Help Center*Oversee a team of customer service representatives using call center software,… more
- Henkel (New York, NY)
- …Development to steer activities. + Supports identifing future market trends, developments/product/ service expectations and translates them into business growth ... + Analyzes and builds different future scenarios to create new paths of business incl. timing and...+ Ensures that BDMs, Sales, KAM have the right business / market / customer transparency to… more
- Cisco (New York, NY)
- …leadership as an onsite embedded engineering expert working with a global financial services customer in New York, helping the customer align Cisco products ... customer experience. **Minimum Qualifications** Experience: 7+ years in customer -facing service delivery engineering roleswith 5+ years...may use, but is subject to availability and some business limitations. All new hires are eligible… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business partners while responding in a ... opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed… more
- Scotiabank (New York, NY)
- …to results, in an inclusive and high-performing culture. **Director, Scotia Connect Online Business Services, Global Transaction Banking - New York, NY** Global ... overall development and implementation of strategies that shape meaningful change for our customer and the business . This position will oversee the overall… more
- Merck (Albany, NY)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... and plays a critical role in supporting our Company's customer centric business model. He/she is responsible...specific geography or product area. + Embraces and maximizes new technological capabilities and channels to engage customers. +… more