- Citigroup (New York, NY)
- …Family Group:** Customer Service **Job Family:** Institutional Customer Service **Time Type:** Full time **Primary Location:** New York New York ... The Customer Service Senior Analyst is an...accurately + Identify and implement process improvements and test new features/functions + Perform regulatory, audit and control assessments… more
- Ricoh Americas Corporation (New York, NY)
- …compliance with best practices and SOPs. + Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support ... **Area Customer Service Coordinator** Join our team...clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer -centric environment,… more
- Capgemini (New York, NY)
- …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... **Job Title:** Senior Service Management Consultant - ServiceNow Business ...business , functional design, and process requirements throughout the customer engagement Garner a thorough understanding of our … more
- Guardian Life (Albany, NY)
- Note: This is a full tme, remote-based position. **Position Summary** Guardian's Annuity New Business CARE team seeks a dynamic and knowledgeable individual to ... will be responsible for supporting all facets of annuity new business administration and working with internal...financial service industry. Experience must include direct customer service experience. + A bachelor's degree… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- GE HealthCare (NY)
- … customer experience. + Monitor key performance indicators (KPIs) related to service and customer satisfaction, identify areas for improvement, and implement ... sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field...the operational area or a segment within a larger business unit. The role may have a major impact… more
- The Hertz Corporation (Albany, NY)
- …continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we...lead complex teams, drive execution at scale, and connect service to business impact. The ideal candidate… more
- Wolters Kluwer (Albany, NY)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...S. Corporation and all of its subsidiaries, divisions and customer / business units is an Equal Opportunity /… more
- British Swim School (Fishkill, NY)
- …systems and appropriate computer programs. Roles and Responsibilities + Provide a best-in-class customer service experience to new and existing customers. + ... training, coaching and role playing as requested by the Franchise Business Owner. Qualifications + Customer service and sales experience. + College Degree… more
- The Hertz Corporation (Brooklyn, NY)
- The **Part Time Customer Service and Sales Associate** is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, ... to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and… more
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