- Capital One (Mclean, VA)
- Senior Business Manager, Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique opportunity ... the end-to-end design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise will not just inform… more
- Capital One (Mclean, VA)
- Senior Business Analyst- Bank Customer Resiliency Have you ever thought about what happens if a customer over-draws their checking account? They are in ... overdraft status and the Bank Customer Resiliency (BCR) team steps in to help manage...deep expertise in credit analysis combined with broad generalist business analyst skills. You will be at the forefront… more
- PNC (Vienna, VA)
- …and have an opportunity to contribute to the company's success. As a Business Analytics Consultant Senior within PNC's Balance Sheet Analytics & Modeling Marketing & ... Customer Analytics organization, you will be based in Pittsburgh,...in the field on a regular basis. As a Business Analytics Consultant Senior, you won't just crunch numbers;… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …250002WX Job Summary: Serves as Social Media representative providing a premier customer service experience through communication via social media interactions ... Title: CUSTOMER EXPERIENCE REPRESENTATIVE - GOVT BUSINESS ...issues and follows up as needed to ensure Premier Customer Service . - Identifies and refers sensitive… more
- Concentrix (Richmond, VA)
- …Growth Opportunities: Leverage your understanding of Business Applications and D365 Customer Service to uncover new opportunities for value creation, ... simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the... Business Applications, you'll lead the transformation of customer service operations by helping clients modernize… more
- Mass Markets (VA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology… more
- Cardinal Health (Richmond, VA)
- …of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply ... Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and… more
- Mass Markets (VA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology… more
- Mass Markets (VA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology… more
- Southern States Cooperative, Inc (Leesburg, VA)
- Job Description Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or ... as well as: + For multiple locations or a single location with significant business volume: provide comprehensive customer service and order processing,… more
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