- Highmark Health (Richmond, VA)
- …across enGen platform, products and service , including affiliation implementations, new external customer implementations, and ongoing support for existing ... Understanding of health plan operations, including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing… more
- Mass Markets (VA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology… more
- Pegasystems (Alexandria, VA)
- …proactive action + Leverage industry and product knowledge to share insights about how customer can maximize license to drive business benefits **Who You Are:** ... and perform effectively under pressure + Strong knowledge of business processes (Sales, Marketing, Service , Support), ... Success requires analysis of available data to determine customer health and identification of new data… more
- Tyto Athene (Reston, VA)
- …compliance and customer satisfaction. + Develop strategies to introduce new service delivery practice capabilities. + Develop efficiencies to maximize ... goals and objectives, and instill a culture of customer service and accountability. + Leverage existing...a fast-paced environment where they are key to shaping new , innovative solutions with the customer to… more
- Sprinklr (VA)
- …The ideal candidate will partner with cross-functional business partners to provide A+ customer service and support to the business as well as outside ... governance and control programs for various products/services to ensure business continuity, protect company assets, and comply with corporate...work with a sense of urgency + Provide A+ customer service to internal and external customers… more
- Capital One (Mclean, VA)
- …directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working ... + Operationalizing product metrics for the products you own and building the business case for new investment + Influencing senior stakeholders to use… more
- Southern States Cooperative, Inc (King William, VA)
- …fill orders in a timely and reliable manner. Consistently demonstrates teamwork and customer service skills. Essential Job Functions -- complexity of essential ... Accurately operate computer system to handle all facets of business at the location. May include creating new...and customer tickets. Explain delivery routes. Discuss customer service expectations, payment collection, and identifying… more
- Capital One (Chesapeake, VA)
- …stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location ... of working virtually at home? Then a Capital One Customer Operations role may be the role for you!...grounded problem statements and drive holistic solutions that deliver business value. In this role, you will support and… more
- Fujifilm (Richmond, VA)
- …all departments within HCUS ( Service , Engineering, Integration, Marketing, Sales, Customer Service , etc.). Participates with Sales and Marketing staffs to ... eg, Q & A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service , the end-user, and the Synapse… more
- Deloitte (Mclean, VA)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... technology, and creativity to solve complex challenges-bringing customer strategies to life and creating new ...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more