- Hargrove Engineers & Constructors (Port Arthur, TX)
- …assigned projects. + Familiarity with project scope, specifications, deliverables required by client , and design criteria upon assignment to a project and gaining ... and budget in regard to deliverables required. Work with client team to define project scope, goals and deliverables...stress with poise. + Understanding of existing and potential customer needs and preferences. + Ability to delegate authority… more
- ADP (El Paso, TX)
- …live service support. **Analysis & Consultation** + Support the client with requirements gathering activities and active contribution to the blueprinting ... requirements and ADP GlobalView template. + Solve complex problems; Bring a new perspective on existing client solutions and processes; exercise judgment based… more
- Prime Therapeutics (Austin, TX)
- …within budget. + Provide leadership in clients meetings to gather voice of the customer feedback, ensure client needs are being met, and performance metrics are ... The Director Stars and Quality is responsible for the client consultation strategy and execution for Prime's Star Rating...involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest… more
- Mass Markets (Killeen, TX)
- …make outbound calls to existing customers to assist with customer service questions, and upsell customers on new products and services. Experienced ... support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service , you must be a… more
- WTW (Houston, TX)
- …Services and Solutions practice who will be responsible for assisting the broader client service and brokerage teams in the advisory, development, implementation ... written communication, time management and prioritization, strong attention to detail, customer service capabilities and commitment to personal growth… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and turning the knowledge; you gain in training into customer wins. We provide all new employees...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New… more
- Marc Jacobs (Mcallen, TX)
- …1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service + Experience in generating sales, building, and developing ... Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience,...inclusive of product, Brand DNA and pillars + Capture client data by cultivating new and existing… more
- SHI (Austin, TX)
- …client needs and business objectives, driving revenue growth by optimizing service offerings and identifying new opportunities. This role involves ... revenue growth within the professional services team by identifying new opportunities and optimizing service offerings. *... success managers, to ensure a unified approach to service delivery and client engagement. * Contribute… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... Monitors customer interactions and reviews and analyzes customer...third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring… more
- Kyndryl (Dallas, TX)
- …to be fully vaccinated against COVID-19, however, if you are hired to work at a client , customer , or partner location, you may be required to show proof of ... and proactive **Deskside Support Site Focal** to join our client 's onsite IT support team. This role is ideal...and ensuring timely resolution of incidents in line with Service Level Agreements (SLAs). The ideal candidate will also… more