- Encore (Austin, TX)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services ... reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service by cultivating… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... new products and services, and ensure a best-in-class customer experience. In addition to being the best in...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New… more
- Veterans Affairs, Veterans Health Administration (Austin, TX)
- …involved in the delivery of patient care, incorporating acceptable, established customer service standards into practice. Knowledge and skill sufficient ... care delivery. Effectively incorporates knowledge and understanding of established customer service standards in all interactions with...announcement may be used to fill additional vacancies. This position is in the Excepted Service and… more
- CACI International (San Antonio, TX)
- …for the migration of existing services between environments, migration of users from existing service platforms to new service offerings and transition of ... are highly preferred + Familiarity with ITIL framework and service management best practices This position is...funding and may not be filled immediately. However, this position is representative of positions within CACI… more
- Wells Fargo (Houston, TX)
- …work experience, training, military experience, education **Desired Qualifications:** + Customer service focus with experience handling complex transactions ... + Assist customers with basic requests related to opening new accounts, completing service requests, and submitting...other bankers and partners as needed + This SAFE position has customer contact and job duties… more
- Prime Therapeutics (Austin, TX)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...Ensures staff is trained and receive opportunities to learn new things. **Education & Experience** + Bachelors - Pharmacy… more
- Mass Markets (Killeen, TX)
- …center supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... and turning the knowledge, you gain in training into customer wins. We provide all new employees...to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact… more
- Ryder System (Austin, TX)
- …and customer bids + Coordinate closely with internal operations, pricing, and customer service teams to ensure service alignment and KPI achievement ... Assist in resolving customer issues in coordination with dispatch and customer service teams **Additional Responsibilities** + Performs other duties as… more
- Mass Markets (Killeen, TX)
- …Team-oriented with strong interpersonal skills. Preferred: + 1+ year of experience in customer service , sales, technical support, or administrative roles in a ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more