- City of New York (New York, NY)
- …the system. As needed, record user interaction and categorical data in designated customer services platforms, eg JIRA; - Communicating with stakeholders using ... is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services (MOCS) is a...Service Desk unit is part of the central services group at MOCS. The team is both responsible… more
- City of New York (New York, NY)
- …escalated to managers; -Record user interaction and categorical data in designated customer services platforms, eg JIRA; -Propose updates to user resources ... is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services (MOCS) is a...Service Desk unit is part of the central services group at MOCS. The team is both responsible… more
- City of New York (New York, NY)
- …and/or escalated to managers; Record user interaction and categorical data in designated customer services platforms, eg JIRA; Propose updates to user resources ... This is NOT a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a...Service Desk Unit is part of a central services and support group within the Technology Division at… more
- New York State Civil Service (Albany, NY)
- …making decisions based on procedures defined by management; the primary contact for customer service activities including customer responses to inquiries ... with one year or more of qualifying permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or… more
- Hoselton (East Rochester, NY)
- …the auto industry? We are seeking a personable individual with a desire to give exceptional customer service over the phone to join our ** Service Call Center ... You Should + Have at least 1 year of customer service experience(call center experience is preferred...sit for a long period of time in an office chair + Use computers and office … more
- Brockport Central School District (Brockport, NY)
- …outgoing communication, including phone calls, emails, and mail. + Provides excellent customer service to students, parents, staff, and visitors, addressing ... classified as Office Clerk III OR reachable on the current Civil Service Office Clerk III list OR otherwise qualified by the rules of the Monroe County… more
- Monroe Community College (Rochester, NY)
- …simultaneously and produce high-quality work with minimum supervision. Provide excellent customer service at the front desk and triage. Cultivate ... Purpose of Position: Assist staff with the delivery of services . Provide general office support with a...Qualifications: + Must currently hold the Monroe County civil service title of Office Clerk II or… more
- Brockport Central School District (Brockport, NY)
- …outgoing communication, including phone calls, emails, and mail. + Provides excellent customer service to students, parents, staff, and visitors, addressing ... classified as an Office Clerk II OR reachable on the current Civil Service Office Clerk II list OR otherwise qualified by the rules of the Monroe County… more
- GE HealthCare (NY)
- …+ Work closely with internal stakeholders to develop and implement new or enhanced services that differentiate GE Healthcare and meet customer needs. + Manage ... customer experience. + Monitor key performance indicators (KPIs) related to service and customer satisfaction, identify areas for improvement, and implement… more
- New York State Civil Service (New York, NY)
- …Services will include but are not limited to the following: * Supervise NYC Customer Service area which includes staff who are assigned to assisting customers ... NY HELP No Agency State, Department of Title Office Assistant 3 - NYC - Vacancy ID#...Aide Salary Grade 14 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $56506 to $68630… more