- H&R Block (Alexandria, VA)
- …essential information to office associates Your Expertise + Prior experience working in customer service or similar role + Strong organizational skills and ... supervising or managing people + History of delivering outstanding customer experiences What you'll bring to the team +...as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure… more
- Actalent (Fort Belvoir, VA)
- …to completion using JIRA, with ServiceNow as a backup. + Provide white-glove customer service to ensure client satisfaction. + Conduct weekly and monthly ... competitors. + Help desk experience with a focus on customer service and a positive attitude. +...plus, though not required. Work Environment This position is onsite in Fort Belvoir, VA, located south of Washington,… more
- General Dynamics Information Technology (Chantilly, VA)
- …across signaling/media layers using call traces and packet captures (Wireshark/tcpdump). + ** Customer Service ** : Superior customer service ... Defense** **(DoD)** **. This position is a combination of remote (20%) and onsite (80%) support in Fort Meade, Maryland** **(FGGM)** **or Chantilly, VA.** **NOTE**… more
- Philips (Norfolk, VA)
- … relationships through the effective use of technical knowledge to install, troubleshoot, service , and maintain equipment at customer sites; generate service ... OJT, OEM, or 3rd Party training. Provides training/mentorship/technical support to other service staff. + Identification and resolution of customer issues,… more
- CACI International (Arlington, VA)
- …Experience ServiceNow SecOps, specifically Security Incident Response (SIR) + Experience with ServiceNow Customer Service Mgmt. (CSM) - ** ** **What You Can ... urgent mission issues, supporting end to end platform development from back-end configuration to Self- Service Portals. 3 days a week onsite in Arlington, VA are… more
- Cardinal Health (Richmond, VA)
- …health and general service needs. + Actively manage relationships between the customer 's supply chain team and internal Cardinal Health teams to ensure flawless ... Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and… more
- Sunnova Energy International Inc. (Virginia Beach, VA)
- …solar systems across 29+ states and several US territories. All monitoring and inbound customer service calls are handled in-house. We utilize a highly skilled ... maintain the performance of the solar systems, delivering excellent customer service to our customers, and ensuring...phone allowance for many roles + Free access to onsite fitness center in Houston and/or discounted fitness memberships… more
- SAIC (Quantico, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... customer satisfaction benchmarks and metrics. * Provides weekly, monthly, and customer service ad-hoc reports. + Executes change management to perform… more
- Lockheed Martin (Herndon, VA)
- …including management of tasks/schedules/budgets * Agile Software Leadership experience * Strong customer service mindset with internal and external customers * ... the day to day execution, managing schedule, budget, and customer engagements\. You will work closely with the ...for this and future openings\. **Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will… more
- CACI International (VA)
- …Experience ServiceNow SecOps, specifically Security Incident Response (SIR) + Experience with ServiceNow Customer Service Mgmt. (CSM) - ** ** **What You Can ... as a team on developing software products associated with customer defined systems and software applications 3 days a...defined systems and software applications 3 days a week onsite in Arlington, VA are required **Responsibilities:** + Actively… more