- Cardinal Health (Sacramento, CA)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...contract administration, customer orders, and problem resolution. Customer Service Operations is responsible… more
- Deloitte (San Diego, CA)
- …success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions ... solutions are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the latest advancements… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Newegg Inc. (Diamond Bar, CA)
- …degree preferred but not required). + Minimum 5 years of experience in customer service operations , contact center analytics, or systems administration. ... continuous change. Other Requirements + Works effectively with Customer Service Leadership, Workforce Management, Product Management, Sales Operations , and… more
- Extra Space Storage (Napa, CA)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... Pay Range: $21.00 - $23.50 Hourly The **Store Manager** oversees the daily operations of one or more self-storage locations with limited direct supervision. This… more
- Western Digital (San Jose, CA)
- …to create a world-class employee experience. The ideal candidate will be a change agent who modernizes IT support beyond traditional service desk methods by ... service desk model. This leader will ensure that global support operations deliver exceptional customer satisfaction, dependability, and innovation, while… more
- PVH Corp. (Livermore, CA)
- …is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards **.** The Lead Associate also performs a variety of ... meetings, as needed + Articulates Corporate business goals within the store. **Delivering Customer Service :** + Consistently provides Customer Service … more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
- Barnes & Noble Education (San Luis Obispo, CA)
- …leader and are accountable for all aspects of the store-- financial results, operations , merchandising, talent acquisition, customer service , and campus ... learn independently, embrace change, and act as a change agent . + Analyze sales figures, interpret trends, and forecast... operations profitable. + Ensure standards for quality, customer service , and health and safety are… more
- Coinbase (Sacramento, CA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate ... programs at an enterprise-scale company. * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience… more