- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Under Armour, Inc. (Tallahassee, FL)
- …**Purpose of Role** The Customer Service Systems ... Customer Service Systems Ops Analyst **... Customer Service Systems Ops Analyst ** Customer ...Service Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors… more
- Chewy (Plantation, FL)
- …goal-oriented and engaged ** Operations Manager** to join our **Pharmacy Healthcare Customer Service ** Operations team! This position will report to ... the Senior Manager Healthcare Customer Service . The ideal candidate will excel...engagement and timely execution of initiatives; Promote an engaging agent experience through other leaders. + Collaborate with other… more
- Wolters Kluwer (Tampa, FL)
- …use of CRM and other support software. + Process Improvement: Skilled in optimizing customer service operations . + Industry Knowledge: Updated knowledge of ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential… more
- Regions Bank (Tampa, FL)
- …Problem Asset Management **Skills and Competencies** + Ability to provide excellent customer service + Expresses strong interpersonal, verbal and written ... **Job Description:** At Regions, the Commercial Loan Fulfillment Specialist - CBG Operations will orchestrate the closing process for all members of the Relationship… more
- Publix (Lakeland, FL)
- …includes working safely for ourselves and others + must be driven to provide excellence in customer service + willing to accept change and be a positive change ... **33943BR** **Position Title:** Transportation Operations Lead Person, AM - Lakeland **Department:** Distribution...truck drivers in a manner that meets our high service level commitment to our stores + identifying daily… more
- The Coca-Cola Company (Apopka, FL)
- …long-term improvements. + Work with Production, Planning, Maintenance, Warehouse, Customer Service , Transportation, Product Development, Suppliers, Engineering, ... **Job Summary:** The Senior Director, Technical Operations is responsible for the quality and food...or mitigate unacceptable risks. + Determines and communicates applicable customer , legal, and religious requirements throughout the food chain… more
- RTX Corporation (Opa Locka, FL)
- … for the facility + Oversees cost reduction and process improvement for the service center to ensure efficiency of operations and cost effectiveness + Oversees ... the demands of a rapidly evolving global market. This position is for **Senior Operations Supervisor** at our **Miami - Opa Locka facility.** The operations … more
- Chewy (Plantation, FL)
- …and continuous improvement opportunities in forecasting, planning, and execution of customer service activities. + Support telehealth veterinary professionals ... be assigned a focus in daily volume review, payrolls operations , and/or agent profile Management wholly or...of telehealth experience + Experience in building and maintaining service schedules. **Chewy is an equal opportunity employer. All… more
- Kyndryl (Tallahassee, FL)
- …compliance, service delivery, and people leadership. + A change agent : Adopting and implementing strategies to improve adherence to global processes including ... at Kyndryl, you'll be the payroll guru, you require hands-on payroll operations experience to drive operations effectiveness and harmonization as well… more