- NextEra Energy (Miami, FL)
- …Solutions & Operations functions. The role focuses on IT operations , digital workspace, and enterprise service management portfolios while applying ... all project delivery across TSO functions with specialized focus on IT operations , digital workspace, and enterprise service management portfolios + Establish… more
- Coinbase (Tallahassee, FL)
- …GoLang backend APIs at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing ... agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate… more
- Ryder System (Orlando, FL)
- …of a dynamic team, equipped to succeed and empowered to develop your sales, management, operations , or customer service career. You thought that was it? Take ... levels of the organization (peers, work groups, customers, supervisors) + Demonstrates customer service skills **Qualifications** + HS diploma/GED required + One… more
- Mass Markets (Macdill AFB, FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... compliance with client standards, and drive continuous improvement in service quality. To be considered for this role, you...training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations … more
- PVH Corp. (Sunrise, FL)
- …is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards **.** The Lead Associate also performs a variety of ... meetings, as needed + Articulates Corporate business goals within the store. **Delivering Customer Service :** + Consistently provides Customer Service … more
- Navient (Tallahassee, FL)
- …response (IVR) systems. + Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional ... Impact:** + Overseeing and optimizing our contact center technologies, ensuring seamless operations , and enhancing the overall customer support experience. +… more
- Barnes & Noble Education (Tampa, FL)
- …leader and are accountable for all aspects of the store-- financial results, operations , merchandising, talent acquisition, customer service , and campus ... learn independently, embrace change, and act as a change agent . + Analyze sales figures, interpret trends, and forecast... operations profitable. + Ensure standards for quality, customer service , and health and safety are… more
- Bosch (Fort Lauderdale, FL)
- …with colleagues, Team Leaders, Operations Managers, etc. + Must provide excellent customer service + Must have professional phone etiquette + Problem solving ... **Company Description** Bosch Service Solutions is a leading global supplier of...**Job Description** The BMW Roadside Assistance (RSA) Automotive Diagnostic Agent will be responsible for providing technical product support… more
- UKG (Weston, FL)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... its customers. Responsibilities: + Assist with the development of a multi agent AI system leveraging current industry knowledge around AI Engineering + Researching,… more
- Coinbase (Tallahassee, FL)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate ... programs at an enterprise-scale company. * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience… more